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IG deposit not showing on my account


Guest Clint

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3 hours ago, Guest Clint said:

Hello,

I made a deposit to my IG account. It got deducted with my bank as shown in my statement but I did not get the funds in my account. Please help.

Hey, 

Bank transfers usually reach us within 24 hours on a working day but can take longer. 

If the funds have reached our bank account we will allocate them.

If the deposit has taken longer than this it's best to reach out to us with a bank statement showing the funds from your account to IG. Please also send this document if the funds were transferred from someone elses bank account/ business account. We will only allocate funds from an account in your name. If after 10 days the funds haven't been allocated we send them back to the account they came from. 

All the best 

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