Jump to content
  • 0

fund deposit not shown?


yeungones

Question

Hi,

I made a fund deposit using my visa card. 

Usually deposit funds are available immediately. However, as of today (19/01/2021) my fund deposit is no where to be seen on my IG account? 

I have confirmed that the transaction was successfully carried out as the corresponding transaction is shown in from my bank account associated with the relevant visa card.

I was looking to make a trade today with these funds.

Have tried online chat for over 30mins with no response; and still on hold on a call for 23mins without answer?

Can you please make contact to assist? 

Hung

Link to comment

6 answers to this question

Recommended Posts

  • 0
46 minutes ago, yeungones said:

Hi,

I made a fund deposit using my visa card. 

Usually deposit funds are available immediately. However, as of today (19/01/2021) my fund deposit is no where to be seen on my IG account? 

I have confirmed that the transaction was successfully carried out as the corresponding transaction is shown in from my bank account associated with the relevant visa card.

I was looking to make a trade today with these funds.

Have tried online chat for over 30mins with no response; and still on hold on a call for 23mins without answer?

Can you please make contact to assist? 

Hung

maybe this ...

IG Client Help  @IGClientHelp

11m

!! We are aware of payment issues impacting some clients and are working to resolve them as a matter of urgency

 

.

  • Like 1
Link to comment
  • 0
7 minutes ago, yeungones said:

Hi,

I made a fund deposit using my visa card. 

Usually deposit funds are available immediately. However, as of today (19/01/2021) my fund deposit is no where to be seen on my IG account? 

I have confirmed that the transaction was successfully carried out as the corresponding transaction is shown in from my bank account associated with the relevant visa card.

I was looking to make a trade today with these funds.

Have tried online chat for over 30mins with no response; and still on hold on a call for 23mins without answer?

Can you please make contact to assist? 

Hung

I am having same problem,

Link to comment
  • 0
1 hour ago, yeungones said:

Hi,

I made a fund deposit using my visa card. 

Usually deposit funds are available immediately. However, as of today (19/01/2021) my fund deposit is no where to be seen on my IG account? 

I have confirmed that the transaction was successfully carried out as the corresponding transaction is shown in from my bank account associated with the relevant visa card.

I was looking to make a trade today with these funds.

Have tried online chat for over 30mins with no response; and still on hold on a call for 23mins without answer?

Can you please make contact to assist? 

Hung

Exact same thing’s happening with me. One of my mates can’t even withdraw money :/ 

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • image.png

  • Posts

    • In the ever-evolving landscape of finance and technology, Zeebu emerges as a trailblazer in the realm of Web3 Neobanking. With its all-in-one blockchain-based platform, it is poised to transform telecom settlements, offering a solution that is trustless, frictionless, and lightning-fast. It's platform is designed to cater to every telecom settlement need, providing a unified payment experience powered by the $ZBU loyalty Token, recently listed on Bitget exchange. By leveraging blockchain technology, it facilitates faster and more cost-effective global transactions, thus accelerating business operations and opening doors to untapped markets worldwide. At the heart of it's innovation lies its commitment to harnessing the power of smart contracts for automated settlements, thereby overcoming the complexities and costs associated with fiat currency conversions. Through its custom-built on-chain platform, it aims to revolutionize B2B settlements by addressing industry challenges and meeting the evolving needs of telecom operators. With this project, the future of telecom settlements is poised for a significant transformation, offering universal access, operability, and unparalleled efficiency. As businesses navigate the complexities of the digital economy, Zeebu stands as a beacon of innovation, paving the way for a seamless and inclusive financial ecosystem.
    • Hi The Alerts do not function or can be edited the same as it is in the old platform. THAT will be a real turn off for me. It's been a long while that alerts do not function the same (ie the editing of alerts). I'll be looking elsewhere if that function is not fixed pronto. Hope you get onto it.
×
×
  • Create New...
us