Jump to content
  • 0

Account Verification


Rossmoyne

Question

Hi,

I have carried out the ID verification process but still my account / ID has not been verified.

  • I have verified my ID via the IDnow App
  • I have sent my ID documents to helpdesk.uk@ig.com  

I have tried to contact your client support via email, phone and even Twitter..... no responses received.

Can you please advise as to the status of my verification as I am unable to fund and use my account until this is done.

The delays and lack of customer service / support is highly frustrating.

I wonder will I even get a response to this?

 

Link to comment

1 answer to this question

Recommended Posts

  • 0

Have you been verified yet?

I have used ID Now twice - the first time in January, which resulted in my account not being verified for unknown reasons, and then my account and all of my positions being closed.

I tried it for the second time a week ago, which has also resulted in nothing so far.

Yesterday, I tried the Deutsche Post option for EU clients.

It's a disastrous customer service experience. Anybody trying to get their account verified should assume that they will never be verified, and that if they are eventually verified, it will be at some unknown date far in the future.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • image.png

  • Posts

    • The Bitget Token (BGB) has been on a tear, surging over 184% in the past year which is 1,562% since its launch in 2021. This strong performance has some analysts predicting it could reach $5 by the end of 2024. Going through the article from Bitcoinist, there were some pointers that were worth mentioning. To begin with, BGB is the utility token of the Bitget cryptocurrency exchange. It offers users benefits like discounted trading fees and access to exclusive investment opportunities. The token's price has been steadily rising since its launch in 2021, with a current all-time high of $1.43. Several factors are contributing to BGB's growth. The recent launch of Bitget PoolX, a staking platform offering rewards for holding BGB, is increasing demand for the token. Additionally, the growing popularity of the Bitget exchange itself is driving more users to BGB. Looking ahead, analysts are bullish on BGB due to its strong performance so far in 2024 and its potential for further adoption. However, cryptocurrency prices are volatile and can be influenced by various unforeseen events so predictions should not be taken as financial advice.
    • Rosa Inu a dog themed memecoin built on Solana network is gaining the attention of investors for its interactive contribution to the crypto world and how it encourages the community to unite and grow stronger together. Its uniqueness, fun, and how it provides users with a fun and interactive experience using the power of social media has inspired an exponential expansion of its ecosystem. ROSA holders enjoy exclusive benefits; notably, parties and events are launched exclusively for them, with the aim of delivering enjoyable and exclusive experiences to them. Through these privileges, ROSA holders easily access real-world experiences beyond their digital assets, have their loyalty to ROSA solidified, and further strengthen the community. Several Solana-based memecoins have soared, thanks to the robustness the ecosystem has exhibited. Will Rosa reach that height now that it’s launched on Bitget?
    • Rosa Inu's focus on community engagement and fun on the Solana network is interesting. Rosa Inu offers some unique features that sets it apart such as solana Network which utilizes the Solana blockchain, known for its scalability and potentially lower transaction fees compared to Ethereum and also Real-World Experiences and Merchandise which offers exclusive events, parties, and limited-edition merchandise to boost community engagement and loyalty. So, is Rosa Inu the ultimate community-driven meme coin on Solana because it got listed on Bitget? Maybe or maybe not. It's a strong contender though. What do you think? Is Rosa Inu the future of community-driven meme coins, or just another pup in the pack? Have you explored any other dog-themed meme coins or community-focused projects on Solana? Share your thoughts in the comments!
×
×
  • Create New...
us