Jump to content
  • 0

Account Application Denied


Guest

Question

I'm confused as to why my IG application was denied. Seems no logical reason for it, I have a commsec account, no problem there. Here's the message:

"We appreciate your interest in IG. Because we provide complex financial products, we have strict wealth and experience criteria that we need to meet before we can offer you an account.

On this occasion these requirements haven’t been met, so we’re unable to open an account for you. We regularly review our acceptance criteria, so please do feel free to apply again in the future or if your circumstances change."

 Also, I noticed $10,000 was showing up as a minimum deposit requirement as I filled in the forms. What gives?

Edited by LemonLime
Adding more info.
Link to comment

16 answers to this question

Recommended Posts

  • 0
On 13/02/2021 at 13:14, LemonLime said:

I'm confused as to why my IG application was denied. Seems no logical reason for it, I have a commsec account, no problem there. Here's the message:

"We appreciate your interest in IG. Because we provide complex financial products, we have strict wealth and experience criteria that we need to meet before we can offer you an account.

On this occasion these requirements haven’t been met, so we’re unable to open an account for you. We regularly review our acceptance criteria, so please do feel free to apply again in the future or if your circumstances change."

 Also, I noticed $10,000 was showing up as a minimum deposit requirement as I filled in the forms. What gives?

Hey, 

Thanks for your post. 

We're sorry your application was declined but as mentioned we do have some entrance criteria that have to be met before we can open the account. We're sorry for the inconvenience. 

The minimum deposit fee isn't $10,000 it's A$450 by card but you can make bank deposits for lower amounts. 

All the best 

Link to comment
  • 0
Guest IG asks 5k USD to open acc
17 hours ago, CharlotteIG said:

Hey, 

Thanks for your post. 

We're sorry your application was declined but as mentioned we do have some entrance criteria that have to be met before we can open the account. We're sorry for the inconvenience. 

The minimum deposit fee isn't $10,000 it's A$450 by card but you can make bank deposits for lower amounts. 

All the best 

Hi CharlotteIG, 

When opening a new CFD, on the top of application form, there is a note saying MINIMUM REQUIRED DEPOSIT IS 5000 USD.   Please try it yourself on ig.com/en and try to open a new CFD account.   

Link to comment
  • 0
11 hours ago, Guest IG asks 5k USD to open acc said:

Hi CharlotteIG, 

When opening a new CFD, on the top of application form, there is a note saying MINIMUM REQUIRED DEPOSIT IS 5000 USD.   Please try it yourself on ig.com/en and try to open a new CFD account.   

Thanks for your post and apologies for my oversite. 

I can see the minimum has changed to $5,000. I will pass on feedback that this is too high if that's what you're asking. We've had others comment on this now so I will make sure it's shown to the business. 

All the best, 

Charlotte 

Link to comment
  • 0

Hi, this has happened to me, but I would like to know how I can re apply when my circumstances have changed if my details have already been registered?

Many thanks

Link to comment
  • 0
Guest Legion T

I agree with the above findings, been looking for a broker, all the reviews and comparisons say there is no minimum deposit.

Yet at the top of the sign up page it clearly states a minimum of £5000.

Cannot find any information for this on your website, now despite wanting to deposit more than this amount, I am reluctant to apply for a live account at all.

Is this going to be a constant minimum, therefore meaning I couldn't deposit monthly additional funds of only £500 for example?

Legion T

Link to comment
  • 0

I have the same message saying :

Thanks for your application

We appreciate your interest in IG. Because we provide complex financial products, we have strict wealth and experience criteria that we need to meet before we can offer you an account. On this occasion these requirements haven’t been met, so we’re unable to open an account for you. We regularly review our acceptance criteria, so please do feel free to apply again in the future or if your circumstances change.
Link to comment
  • 0
Guest Sully

Same thing happened to me. It would be good if they actually told us why it was rejected. It also doesnt help when they say apply again later but the account application still says pending.

Link to comment
  • 0

The criteria is unclear. The one I referred today got refused because she only has 22K AUD in saving. And the CS refused to tell her how much is the minimum. Seriously how much more you need to open an account?  This is just a strategy to avoid paying referral that ending this month or what?

Link to comment
  • 0
Guest RandallStephen
10 hours ago, hanatan said:

The criteria is unclear. The one I referred today got refused because she only has 22K AUD in saving. And the CS refused to tell her how much is the minimum. Seriously how much more you need to open an account?  This is just a strategy to avoid paying referral that ending this month or what?

The minimum is 10,000 AUD but they don't tell you that till your signing up. I phoned them up after them not getting back to me and they also refused to tell me the amount. All they said is there has been a huge influx in members because of Gamestop. Better brokers out there anyway.

Link to comment
  • 0
Guest RandallStephen
20 hours ago, Guest Sully said:

Same thing happened to me. It would be good if they actually told us why it was rejected. It also doesnt help when they say apply again later but the account application still says pending.

Alot of new people signed but because of Gamestop they told me. They were alot not straight with me as my account was also pending, so I called them up and had my account deleted. That way I could put a fresh application in the future.

Link to comment
  • 0
Guest Sam issues as above, is s]

Sam issues as above, is somebody going to answer this? What are the reasons for being declined and how to re-apply?

Link to comment
  • 0
On 18/03/2021 at 22:38, Guest reapply said:

same issue how do i reapply?

 

On 06/03/2021 at 22:35, Guest Sam issues as above, is s] said:

Sam issues as above, is somebody going to answer this? What are the reasons for being declined and how to re-apply?

I'd ring up and have your account deleted. Should be process that day.

Link to comment
  • 0

Yes seemed dodgy that were asking, how much money had etc. and questions come after they have gathered a lot of your details including passport number etc. As un-necessary for what applying for lied on the low side of the questions, so not accepted but doesn't seem like acompany would wantn to do business anyway.

Link to comment
  • 0
On 05/03/2021 at 06:22, hanatan said:

The criteria is unclear. The one I referred today got refused because she only has 22K AUD in saving. And the CS refused to tell her how much is the minimum. Seriously how much more you need to open an account?  This is just a strategy to avoid paying referral that ending this month or what?

Thanks for your post. 

Having new customers come to IG is a positive thing for our business. If we didn't want to pay out referral bonuses we wouldn't offer the scheme.

On 06/03/2021 at 12:35, Guest Sam issues as above, is s] said:

Sam issues as above, is somebody going to answer this? What are the reasons for being declined and how to re-apply?

 

On 18/03/2021 at 12:38, Guest reapply said:

same issue how do i reapply?

The reason an account rejects can be different. I would advise reaching out to us to figure out why. If someone over the phone says reapply then you will need to use a different email address and email us to let us know you've reapplied. 

All the best 

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • General Statistics

    • Total Topics
      23,059
    • Total Posts
      95,469
    • Total Members
      43,679
    • Most Online
      7,522
      10/06/21 10:53

    Newest Member
    Alastair
    Joined 02/10/23 23:07
  • Posts

    • Another gloomy session for stocks saw the Hang Seng drop by 3% as it played catch-up following Monday's holiday, and the Nikkei down by more than 1.7%. A hawkish speech by Fed governor Michelle Bowman yesterday and comments from others reminded investors that the Fed is committed to leaving rates unchanged, negating any positive sentiment lingering from the weekend funding deal for the US government. While tech stocks eked out some small gains yesterday, most indices remain under pressure. FX markets are on intervention watch following more comments from officials in Japan about the weakness of the yen. Today sees the monthly US job opening figures, as a warm-up to the ADP and non-farm payroll figures later in the week. A weaker open is expected for European and US markets. 
    • Commodities Market Trading Report - Technical Analysis is Elliott Wave and Trading Strategies Content: US Bond Yields, USD, DXY, US Gold XAU, GDX, Silver XAG, Gold Stocks, Iron Ore, Copper, Uranium, Crude Oil, Natural Gas. Commodities Market Summary: While the USD continues higher, gold and silver will continue to be lower. Copper will continue lower, while Uranium is in a bullish Wave (iv) corrective pattern. Crude Oil is creating five waves down from the high and Natural Gas still hasn’t given a buy signal. Video Chapters 00:00  TLT Bonds. US Gov Bonds 10/5 Yr Yields 07:19 US Dollar Index, DXY 12:02 Precious Metals: Spot Gold  / US Spot Silver / XGD 27:37 Base Metals: XME ETF, Iron Ore, Copper. Uranium URA. 33:35 Energy: XLE ETF / Crude Oil / Natural Gas  41:40 End Analyst Peter Mathers TradingLounge™ Australian Financial Services Licence - AFSL 317817 Source: tradinglounge.com  Access Trial here  
    • I have recently researched cryptocurrency exchange tokens with good potential that would be a profitable investment for the upcoming bull market. This is what I found so far. 1. Binance's token BNB, BNB is the biggest exchange token and has done well over the years. However, its performance this year has not been great and it currently trades at over $200. 2. OKX's token, OKB, is trading at over $40 and has performed very well in 2023. It may be a good addition to our portfolio for the upcoming bull market. 3. Bitget's token, BGB. The BGB daily chart looks fascinating and it currently trades around $0.40. Based on the exchange's growth in 2023, BGB seems to be the most promising exchange token I have researched. I will continue to research other exchange tokens, but for now, I would like to know your thoughts on these tokens.
×
×
  • Create New...
us