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Account help


Trader83

Question

I had a few issues logging in to my account today and got the password wrong several times which resulted in a lockout. I have since received an email to reset it. The only problem is the money I had in the account has disappeared with a balance now showing 0. This has only happened since I got the password wrong and my account shows no transactions of any money being removed from it.

 

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6 hours ago, Trader83 said:

I had a few issues logging in to my account today and got the password wrong several times which resulted in a lockout. I have since received an email to reset it. The only problem is the money I had in the account has disappeared with a balance now showing 0. This has only happened since I got the password wrong and my account shows no transactions of any money being removed from it.

 

Hi, Prob IG's end of week shutdown for maintenance and updates from a couple of hours after the US close for about 4 hours.

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