why so much difference between demo account and CFD account?

[NarayananIG]

I tried in demo account to place trade on CFD share. After stock split, the price went high and I profited. 

In real account I tried the same but didn't get profit and price is reopened at adjusted level as new trade when market is closed by IG staff.

why there is much difference in trading between demo and real. people use demo and think real account will be same but its not. I feel cheated when using real account after demo account and I hope to get refund for my commissions alone (22£)

[ArvinIG]

On 27/04/2021 at 21:36, NarayananIG said:

I tried in demo account to place trade on CFD share. After stock split, the price went high and I profited. 

In real account I tried the same but didn't get profit and price is reopened at adjusted level as new trade when market is closed by IG staff.

why there is much difference in trading between demo and real. people use demo and think real account will be same but its not. I feel cheated when using real account after demo account and I hope to get refund for my commissions alone (22£)

Hi @NarayananIG,

The demo account does not have the same data feed as the live account although they are very similar. Please reach out to helpdesk.uk@ig.com to solve your query.

Thank you - Arvin