Jump to content
  • 0

System position partially closed



1 answer to this question

Recommended Posts

  • 0
On 19/05/2021 at 05:45, Polar said:

I had an active trade and I suddenly get a message saying "system position partially closed". I did not close any position neither did I have any limit set?, What is going on? Is this a glitch?

Thanks for your post. 

If you didn't have any stops/ limits on the account you may have been on a margin call. When you're on a margin call we will close positions until your available balance is above 0 again.

If you check your statement and this isn't the case I would advice reaching out to us so we can break down what happened. All the best 

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • General Statistics

    • Total Topics
    • Total Posts
    • Total Members
    • Most Online
      10/06/21 10:53

    Newest Member
    Joined 27/05/22 01:36
  • Posts

    • Hi @Pricey520, Please try with another browser. You can also delete your cookies and empty your cache. If you are still facing issues, please reach out to helpdesk.uk@ig.com, or go to https://www.ig.com/uk/welcome-page and use our live chat. All the best - Arvin  
    • Market data to trade on Friday: Aussie retail sales; US PCE; oil As we crown out the last week of May, Friday will be dominated by US inflation data, Australian retail sales and oil prices. IGTV’s Jeremy Naylor looks at key levels to watch on AUD/USD and US crude oil.      
    • The UK government has, expectedly, slapped a one-off tax on oil companies’ profits. Jeremy Naylor looks at the price of Brent and indicates the price of unleaded at various key points along the chart as a relatable barometer. In this context big oil companies have shrugged this off, indeed BP having just risen to a new post-Covid high, but small-cap oil is not so happy as seen in the chart of Hurricane.      
  • Create New...