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10/06/21 10:53
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Posts
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Look Ahead to 6/6/23: RBA interest rate decision; UK retail sales; British American Tobacco Australia’s central bank is likely to keep rates at 3.85% in June, but may raise again soon as inflation remains uncomfortably high. More data is likely to show cost of living pressures continue to weigh on the British consumer. Plus, watch out for consumption trends and earnings from British American Tobacco. Angeline Ong | Presenter, Analyst and Content Editor, London | Publication date: Monday 05 June 2023
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We would like to go short silver for technical reasons and do so at $23.58 with a stop-loss at $24.03 and a downside target at $22.15. Axel Rudolph FSTA | Senior Financial Analyst, London | Publication date: Monday 05 June 2023
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Charting the Markets: 05 June Indices remain bid amid risk-on sentiment. EUR/USD, GBP/USD resume their descents on greenback strength while EUR/GBP rallies. And Gold prices fall back and oil prices rally, while live cattle prices sit at a record high. Axel Rudolph FSTA | Senior Financial Analyst, London | Publication date: Monday 05 June 2023 This is here for you to catch up but if you have any ideas on markets or events you want us to relay to the TV team we’re more than happy to.
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Question
ToffAppleton
I’ve been with IG for 4 years and I’m a regular trader. I’ve made 325 trades in the past 12 months on my share dealing account.
Everything worked well until I placed a good til canceled limit order last Friday. The order was filled the following Monday but part of the order stayed on the system. It didn’t execute but it took four days and endless hours of phone calls before it was finally removed yesterday.
This wouldn’t have bothered me, but an unsettled cash debit for this order has been taken from my cash account balance. They have taken money for a trade that doesn’t exist.
i accept technical issues happen and this was a system error, but what I can’t accept is their inability and length of time they’re taking to put things rights and pay the money back into my account. This incident has really shaken my faith in IG - the bond of trust between client and provider has been broken.
Has anyone else on here had a similar experience?
and if so how long did it take to resolve?
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