Reloading MT4

[Micaday]

Hi there

Hope someone can help on this one.  Have been using IG for a while now.  Recently got a new lap top. Tried to download MT4 from IG site - but unable to do so. Asks me to create an account first - but as I'm already a user this does not help.  Also logged into my account and in Dashboard hit Add Account - as recommended - but no luck. Cant see any further guidance on the IG website for this.  Would anyone have a solution to this?

Any help much appreciated

Mica

 

[JakubIG]

On 05/06/2021 at 14:58, Micaday said:

Hi there

Hope someone can help on this one.  Have been using IG for a while now.  Recently got a new lap top. Tried to download MT4 from IG site - but unable to do so. Asks me to create an account first - but as I'm already a user this does not help.  Also logged into my account and in Dashboard hit Add Account - as recommended - but no luck. Cant see any further guidance on the IG website for this.  Would anyone have a solution to this?

Any help much appreciated

Mica

 

Hi @Micaday,

Please try the following link to download MT4 on your laptop. In order to create a live MT4 account and receive the credentials please go on the Dashboard > Add an account > MT4 CFD/SB. 

Should you have any issue with this procedure, please let us know @ helpdesk.uk@ig.com

Thanks,

Jakub