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Http reply status of Forbidden whilst trying to submit a CFD deal using the API using Demo account


Funky_Gibbon

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Hi, I've recently been experiencing an issue where the API returns the Http status of Forbidden whilst trying to place a trade.  This has only recently started happening and is becoming more frequent.

Just to let you know that a successful deal was placed minutes or even seconds before this one on the same instrument.  Plus it still deals on other instruments.
Does anyone else know what this means?
IG say they don't support the API but this is a response from their webserver.  Interestingly, the lightstreamer is still receiving prices.

Cheers

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On 29/07/2021 at 23:10, Funky_Gibbon said:

Hi, I've recently been experiencing an issue where the API returns the Http status of Forbidden whilst trying to place a trade.  This has only recently started happening and is becoming more frequent.

Just to let you know that a successful deal was placed minutes or even seconds before this one on the same instrument.  Plus it still deals on other instruments.
Does anyone else know what this means?
IG say they don't support the API but this is a response from their webserver.  Interestingly, the lightstreamer is still receiving prices.

Cheers

Hi @Funky_Gibbon,

You can send an email to webapisupport@ig.com with screenshots. They should be able to assist.

All the best - Arvin

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