When will alerts be working again?

[guwest]

An 'unexpected error' message and freephone number comes up when I try to set an alert.  The problem started at about 5pm today, 13/9.

[AndaIG]

Hi @guwest

Thanks for the question

Have you tried refreshing your browser or using a different browser? If on the app can you try reinstalling the app. If the issue persists please email helpdesk.uk@ig.com with some screenshots of the error message so that it can be investigated by our IT team. 

All the best

Anda

[guwest]

I tried a different browser, same problem.  I'm on the website, not an app (have checked the app and the problem's the same there).  I emailed the screen to the helpdesk as spoke to someon on the freephone number this morning.   I haven't yet hd a response.