unstable IG website

[paklongm]

since past weeks, Ig.com is often down.  is there any change done?  this becoming very often and affect my trading activities

Please look into this.

thanks

[MongiIG]

On 13/10/2021 at 13:05, paklongm said:

since past weeks, Ig.com is often down.  is there any change done?  this becoming very often and affect my trading activities

Please look into this.

thanks

Hi @paklongm

 

Thanks for reaching out and apologies for what you are experiencing.

The IG website and system status page says the current state for our main trading platforms and systems are operational. If you need further help please contact our Trading Services team via email, helpdesk.uk@ig.com 

I have escalated this to our incident team and technical trading support guys to review this as soon as possible.

 

All the best - MongiIG