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Pro Real Time Server Error



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11 hours ago, marcoc said:


I've received this message while trying to activate Pro Real Time.. Anybody else have this issue?

Server error: An error occurred while activating ProRealTime. Please try later.

Hi @marcoc,
Did you see that message from the My IG > Settings page > ProRealTime > Enable?

Could you please send a screenshot to helpdesk.uk@ig.com , our team will be able to check internally if your PRT account is active, if not to assist you furhter.

All the best - Arvin

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