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Trailing stop loss or set a limit for loss


davidaaxyaaig

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Dear Sir/ Madam,

How are you?

I am wondering how come there is no "Trailing stop loss" or a function for setting a limit for loss on the CFDs platform?

I received an email saying that from 6th of Dec., we are able to set a stop or something, I forget,

will we be able to have anyway to set a stop loss level decided by the users insted only the garantee stop for hundreds points way?

Thank you

David

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On 28/11/2021 at 14:45, davidaaxyaaig said:

Dear Sir/ Madam,

How are you?

I am wondering how come there is no "Trailing stop loss" or a function for setting a limit for loss on the CFDs platform?

I received an email saying that from 6th of Dec., we are able to set a stop or something, I forget,

will we be able to have anyway to set a stop loss level decided by the users insted only the garantee stop for hundreds points way?

Thank you

David

HI @davidaaxyaaig,

On CFD accounts you should be able to find the Trailing stop on clicking on the "stop" on the deal ticket:
image.png

Feel free to reach out to helpdesk.au@ig.com or use our live chat feature for further assistance.

All the best - Arvin

 

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Hi Arvin,

Thank you for deleting the photo for me.

The reason I attatch a photo was just to show you that
"I do not have a drop down menu when you click on the word guaranteed under stop".

However, I have the drop down menu now when choosing to place a "deal".


Thank you so much.
David

Edited by davidaaxyaaig
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