Trailing stop loss or set a limit for loss

[davidaaxyaaig]

Dear Sir/ Madam,

How are you?

I am wondering how come there is no "Trailing stop loss" or a function for setting a limit for loss on the CFDs platform?

I received an email saying that from 6th of Dec., we are able to set a stop or something, I forget,

will we be able to have anyway to set a stop loss level decided by the users insted only the garantee stop for hundreds points way?

Thank you

David

[ArvinIG]

On 28/11/2021 at 14:45, davidaaxyaaig said:

Dear Sir/ Madam,

How are you?

I am wondering how come there is no "Trailing stop loss" or a function for setting a limit for loss on the CFDs platform?

I received an email saying that from 6th of Dec., we are able to set a stop or something, I forget,

will we be able to have anyway to set a stop loss level decided by the users insted only the garantee stop for hundreds points way?

Thank you

David

HI @davidaaxyaaig,

On CFD accounts you should be able to find the Trailing stop on clicking on the "stop" on the deal ticket:

Feel free to reach out to helpdesk.au@ig.com or use our live chat feature for further assistance.

All the best - Arvin

 

[davidaaxyaaig]

Quote

 

Please check the photo, I dont have the function.
Thank you.

 

 

[davidaaxyaaig]

11 minutes ago, davidaaxyaaig said:

 

 

 

 

 

Edited December 4, 2021 by davidaaxyaaig

[RayNik2020]

On 29/11/2021 at 05:43, ArvinIG said:

helpdesk.au@ig.com

Hi

I am using desktop platform for my IG speared betting account. 

Would trialling stop order be available to execute?

 

[ArvinIG]

20 minutes ago, RayNik2020 said:

Hi

I am using desktop platform for my IG speared betting account. 

Would trialling stop order be available to execute?

 

Hi @RayNik2020,

With Spread bet accounts you can add Trailing stops (see example of SB account):

You can find further information here.

All the best - Arvin

 

[ArvinIG]

On 04/12/2021 at 19:06, davidaaxyaaig said:

Please check the photo, I dont have the function.
Thank you.

 

 

Hi @davidaaxyaaig,

I deleted the attached picture as your account ID was visible.

Could you please confirm that you do no have a drop down menu when you click on the word guaranteed under stop?


Thank you - Arvin

[davidaaxyaaig]

Hi Arvin,

Thank you for deleting the photo for me.

The reason I attatch a photo was just to show you that
"I do not have a drop down menu when you click on the word guaranteed under stop".

However, I have the drop down menu now when choosing to place a "deal".

Thank you so much.
David

Edited December 19, 2021 by davidaaxyaaig