Reset Mt4 Trading password

[alangtr]

I cant find any help or support to get mt4 i appiled for to get the trading password.

The live support doesnt seem to appear and no email to sent to.

How do i reset the Mt4 trading password or locate the password.

There is no reset function or anything on the backend.

Tested login with my login credential and doesnt work

Help

 

[MongiIG]

25 minutes ago, alangtr said:

I cant find any help or support to get mt4 i appiled for to get the trading password.

The live support doesnt seem to appear and no email to sent to.

How do i reset the Mt4 trading password or locate the password.

There is no reset function or anything on the backend.

Tested login with my login credential and doesnt work

Help

 

Hi @alangtr

Thanks for reaching out.

Change MT4 master password:

1. Open your MT4 platform
2. Click "Tools"
3. Click "Options"
4. On the "Server "tab, click "Change"
5. Type your current master password
6. Click "Change master password"
7. Type the new master password & confirm

If the problem is not solved, please kindly contact helpdesk.uk@ig.com. Our IT team will be able to investigate and come back to you accordingly.

I hope this will help.

All the best - MongiIG

[Naili]

Hello MongiIG,

I think you was not answering the question. He was maybe deleted or not receiving email containing MT4 password.

It also happened to me, i did not change the default MT4 password and by accident i deleted the email containing password.

For this, how can we reset the password?

Thank you.

 

[ArvinIG]

On 15/01/2022 at 17:03, Naili said:

Hello MongiIG,

I think you was not answering the question. He was maybe deleted or not receiving email containing MT4 password.

It also happened to me, i did not change the default MT4 password and by accident i deleted the email containing password.

For this, how can we reset the password?

Thank you.

 

Hi @Naili,

If you need to reset your IG MT4 password please call +61 3 98601734 or email helpdesk.en@ig.com or use our live chat feature.

You will need to send over your IG account ID, MT4 ID, date of birth, address and full name for your password to be rest.

All the best - Arvin