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12 hours ago, jaykay said:

I have requested a withdrawal and IG requires a bank statement. I consider this a invasion of privacy - my bank statement is a private matter between my bank and myself.

Is this normal ? 

Hi @jaykay,

If you are withdrawing with a different method that you deposited your funds with, you may be asked to verify your deposit made to IG. You can upload that document on My IG > Live accounts > Verification.

IG follows a Anti-Money Laundering policy If you are withdrawing your funds through the same method and up to the same amount you deposited you won't need to verify your card or bank account. 

If you are depositing funds from one card and withdrawing to another, or depositing from a card and withdrawing by bank transfer for example, you will be asked to verify your card and/or bank account.

I hope that it helps.

All the best - Arvin

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