Face ID on the app

[alibackx]

Does anyone know how to set up face ID on the app

[MongiIG]

22 minutes ago, alibackx said:

Does anyone know how to set up face ID on the app

Hi @alibackx

If you are using Apple iPhone,

1. Go to Settings > Face ID & Passcode. 
2. Tap Set Up Face ID.

You can find the Touch ID and Face ID feature on the iPhone once you open the app.

At the bottom right hand corner "Account"  then " Settings" at the bottom you will see authentication options.

All the best - MongiIG

[MongiIG]

On the IG app if you select Account at the bottom right then Settings, then scroll down to Account settings you should be able to see the Touch ID and Face ID options to toggle on.

 

The option to enable Face ID should be there.

Feel free to reach out to helpdesk.uk@ig.com with a screenshot for further assistance.

I hope that it helps.

All the best - MongiIG

[alibackx]

still missing something Mongil IG.  i have sent a screen shot to the help desk e mail