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IG Trading API - delay in getting trading callback via LightStreamer


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Hello,

We are using Trading API to implement automation in trading. And so we are referring the example give at : https://github.com/IG-Group/ig-webapi-dotnet-sample

We are able to perform the trading but sometimes the callback from the streaming API is coming late like couple of minutes. It is  not always happening but it is mostly happened when the market is fast moving. 

It would be really helpful if you can let us know how to fix this behavior.

 

Thanks,

Parthiv

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On 11/06/2022 at 16:20, parthivhardpress1 said:

Hello,

We are using Trading API to implement automation in trading. And so we are referring the example give at : https://github.com/IG-Group/ig-webapi-dotnet-sample

We are able to perform the trading but sometimes the callback from the streaming API is coming late like couple of minutes. It is  not always happening but it is mostly happened when the market is fast moving. 

It would be really helpful if you can let us know how to fix this behavior.

 

Thanks,

Parthiv

Hi @parthivhardpress1,

Thank you for your post. 

You can reach out to webapisupport@ig.com for support on APIs.

Thank you - Arvin

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