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Can't Fund my account with mastercard debit card


yunushan

Question

Im encountering below error when i try to fund my account with debit card (debit card brand qnb finansbank from turkey).Do you have restrication for certain countries to fund account,if not whey can't i fund my account.

 

Sorry, we are unable to accept this request at the moment. Please call us to fund your account.

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11 hours ago, yunushan said:

Im encountering below error when i try to fund my account with debit card (debit card brand qnb finansbank from turkey).Do you have restrication for certain countries to fund account,if not whey can't i fund my account.

 

Sorry, we are unable to accept this request at the moment. Please call us to fund your account.

Hi @yunushan,

Thank you for your post.

You might need to verify your card. You can do so on My IG > Live Accounts > Verification.

Thank you - Arvin

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