Jump to content
  • 0

Can not switch from demo to live on mt4 platform


megatolik1974

Question

Hello. I have a ploblem to sign in into MT4 platform. I want to switch from demo to live one. So I entered correct acc number,correct password and IP address.I used IG server details: mt4.ig.com:443 and tried IG-LIVE. Nothing  works.  But when I try to log in  back to demo - no problem at all. Could you plase help me to sort it out.Thank you

image.png

image.png

Link to comment

1 answer to this question

Recommended Posts

  • 0
9 hours ago, megatolik1974 said:

Hello. I have a ploblem to sign in into MT4 platform. I want to switch from demo to live one. So I entered correct acc number,correct password and IP address.I used IG server details: mt4.ig.com:443 and tried IG-LIVE. Nothing  works.  But when I try to log in  back to demo - no problem at all. Could you plase help me to sort it out.Thank you

Hi @megatolik1974

Thanks for reaching out.

I have checked with our IT department to have a look at your account, they have advised me that you are entering your password incorrectly, you will have to confirm security questions so we can reset the password for you and it will get sent to email address.

Please kindly answer and send an email for the following below to helpdesk.uk@ig.com

These are the questions:

- Your full name and date of birth

- Your registered postal address

- Your contact number

- The balance on your account

- The market you last traded

- The last four digits of your registered card(s)

 

All the best - MongiIG

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • image.png

  • Posts

    • this sounds like an amazing opportunity for users in the crypto world. It's important to approach futures trading competitions with caution, ensuring one's financial stability and a comprehensive understanding of the market. While the prizes are enticing, responsible trading remains the ultimate goal. Thanks for sharing such an intriguing event, I’ll definitely be taking a look at it ! 
    • As a newbie crypto trader, I dove headfirst into the world of futures trading on Bitget. Feeling overwhelmed by the charts and analysis, I discovered their copy trading platform. It was a revelation! Following the strategies of Bitget's elite traders, I learned the ropes while making real profits. Their expertise took the guesswork out of trading, allowing me to focus on understanding the market. This new Bitget Futures Elite Trader Selection Program is fantastic news. It incentivizes these top traders, giving them greater exposure, while also helping new users like myself identify proven performers. It's a win-win for everyone, and a huge step forward in making futures trading more accessible and successful for beginners. Thanks Bitget!    
    • Ontology is a high-performance, open-source blockchain that aims to revolutionize the way we approach digital identities, data sharing, and trust in the digital realm. One of the standout features of Ontology is its dual-token model, which separates the roles of ONT and ONG. While ONT serves as the staking tool for nodes and governance, ONG operates as the value-anchoring utility token for on-chain applications and transactions. This innovative approach mitigates the risk of turbulent fluctuations in the native asset value, ensuring a stable and efficient ecosystem. The ONG listing on Bitget is particularly exciting for several reasons. Firstly, it aligns with Ontology's recent announcement of a $10 million fund aimed at fueling the innovation and adoption of Decentralized Identity (DID) through the ONT and ONG tokens. This initiative underscores the project's commitment to empowering, educating, and evolving its ecosystem in exciting new ways.
×
×
  • Create New...
us