Demo Account Australian Shares not viewable/loading

[johnyb26]

Hi there, newbie question here. I am using the Demo Account and cannot view Australian shares, despite clicking the indices box for them. Am I missing something or are they not tradable on the demo account format? Im using google chrome. Any assistance appreciated. Cheers. 

[MongiIG]

7 hours ago, johnyb26 said:

Hi there, newbie question here. I am using the Demo Account and cannot view Australian shares, despite clicking the indices box for them. Am I missing something or are they not tradable on the demo account format? Im using google chrome. Any assistance appreciated. Cheers. 

Hi @johnyb26

Please note that this filter search should work when you are filtering by Australian stocks. Kindly try the below troubleshooting steps:
1. Log out > Close all browser windows > Relaunch browser and log back in.

 

2. Try another browser - Chrome is recommended, however, Firefox/Opera are great alternatives to use for troubleshooting.

 

3. Try the browser's incognito (private) browsing mod

 

All the best - MongiIG