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Price wildly different on mobile to desktop


Kelvo

Question

I placed a trade using my mobile app. (GBP/CHF) and all was going well  until the priced moved wildly against me, stopping me out. The price movement was down/up/down/up over 7 candles on the 5 min chart and shows on all other time period charts.

However, on my desktop, these prices movements did not happen and are nowhere to be seen on any time period charts.

Would I have been stopped out if I had placed the trade on my desktop?

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3 hours ago, Kelvo said:

I placed a trade using my mobile app. (GBP/CHF) and all was going well  until the priced moved wildly against me, stopping me out. The price movement was down/up/down/up over 7 candles on the 5 min chart and shows on all other time period charts.

However, on my desktop, these prices movements did not happen and are nowhere to be seen on any time period charts.

Would I have been stopped out if I had placed the trade on my desktop?

Hi @Kelvo, the charts appear identical on both the app and web platforms. However, the confusion might arise from the fact that the charts display different price levels. You have the option to view Ask (Buy), Mid, and Bid (Sell) prices on the charts. If the app's chart displays the Ask price while the web chart shows the Bid price, you will observe differences in movement.

All the best,
AshishIG

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