Jump to content
  • 0

DEMO spread bet environment issues


bug-or-feature

Question

There is a serious problem with the DEMO spread bet environment. Over the weekend 7 of my 12 open spreadbet positions disappeared. There is nothing in the history or activity views to say why. There are no closing transactions. On the My IG Dashboard view, my balance and P&L shows as if all the positions still exist; but on the platform view, the balance and P&L is valid for only the visible positions.

My problem sounds like @Ravager's issue here. But I know that it is nothing to do with the app, or any browser or caching issue, as the REST API reports the same position list, missing the the same bets.

Is anyone from IG looking into this, or know what is going on?

Link to comment

4 answers to this question

Recommended Posts

  • 0
43 minutes ago, bug-or-feature said:

There is a serious problem with the DEMO spread bet environment. Over the weekend 7 of my 12 open spreadbet positions disappeared. There is nothing in the history or activity views to say why. There are no closing transactions. On the My IG Dashboard view, my balance and P&L shows as if all the positions still exist; but on the platform view, the balance and P&L is valid for only the visible positions.

My problem sounds like @Ravager's issue here. But I know that it is nothing to do with the app, or any browser or caching issue, as the REST API reports the same position list, missing the the same bets.

Is anyone from IG looking into this, or know what is going on?

Dear @bug-or-feature and @Ravager,


Please note that we have recently been made aware of an ongoing issue affecting the demo environment. Our technical team is currently busy investigating the issue, and we do not have an estimated time of resolution. However, please be assured that we are working diligently to get this resolved as soon as possible. We apologize for any inconvenience this may have caused you.

Thanks,

KoketsoIG

Please rate us on Trustpilot: IG Trustpilot 

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • image.png

  • Posts

    • SP500 (SPX), NASDAQ 100 (NDX), Apple (AAPL), Tesla (TSLA), Amazon (AMZN), Nvidia (NVDA), Microsoft (MSFT), Meta Platforms (META), Netflix (NFLX), Alphabet (GOOGL), Bitcoin (BTC). Stock market Elliott Wave technical analysis and trading strategies: Elliott Wave Analysis NASDAQ Tech Stocks:  Elliott Wave (ii) of  iii) upwards for SP500 and NASDAQ 100. Stocks have a variety of counts but remain bullish except TSLA, MSFT and GOOGL. Trading Strategy is holding long with our current trades in stocks and indices Financial Events Oct. 14, is Columbus Day, a federal holiday. Stock and bond markets typically follow the federal holiday schedule, but the New York Stock Exchange and Nasdaq will operate normal hours Monday. Video Chapters 00:00 NASDAQ 100 (NDX). SP500 (SPX). 14:55 Apple (AAPL) 16:06 Amazon (AMZN) 18:45 NVIDIA (NVDA) 21:08 Meta Platforms (META) 23:15 Netflix (NFLX)  24:51 Alphabet (GOOGL) 25:26 Microsoft MSFT 27:32 Tesla (TSLA) 30:37 Bitcoin 35:36 End Analyst Peter Mathers TradingLounge™  Source: tradinglounge.com   
    • I have participate in poolx on many occasion one thing that make me love the feature is the ability to unstake anytime and is a zero risk opportunity to earn free tokens. 
    • I first stumbled upon Magnet when @RookieXBT tweeted about it, talking about how magnets have this invisible power that represents hope and faith. Pretty deep for a meme coin, right? 😄 Then @MustStopMurad retweeted it, and boom! The hype train left the station. BingX is adding the MAGNET/USDT pair, which is huge for liquidity. Mark your calendars, folks - deposits open on October 12th at 04:00 UTC, and withdrawals kick off on October 13th at 09:00 UTC.  For you number crunchers out there, Magnet has a total supply of 999,999,996 tokens. Not sure about the tokenomics yet, but I'm definitely going to do some digging before the listing goes live. What's got me intrigued is the community behind this project. The English-speaking crowd is super active, and even the Chinese community is starting to take notice. I've been lurking in their Telegram (t.me/magnet_community0) and Twitter community, and the energy is off the charts!
×
×
  • Create New...
us