Jump to content
  • 0

Price Alerts on Iphone - not working

Guest ryanmc


Guest ryanmc

Good Afternoon All,

The alerts are working fine on the platform web, but not pushing through to my iphone for some reason? so missing out on price alerts when im not near the computer. 

Is there a way i can set a email alert/sms for a price alert?

or how can i solve this so that price alers will show as a notification on my phone



Link to comment

3 answers to this question

Recommended Posts

Are you using iOS? If so this is actually a new issue which is now known. We are looking to rectify this, however until then you can download the old version of the app using the following method. If this isn't the case please let me know and we can investigate further. 


Step #1. Launch App Store

2018-03-06 08_58_31-Inbox - James.Perry@ig.com - Outlook.png


Step #2. Next, tap on your profile picture at the top right corner. Make sure to sign in to your iCloud account, if you aren't already.



Step #3. Tap on Purchased.



Step #4. We need access to the purchased apps which are not on this device, tap on Not on This iPhone/iPad tab at the top. It will show you the list of apps which you have bought using the same Apple ID. IG Trading will be in this list. Click the cloud icon to download it.


Link to comment
Guest ryanmc

Thanks for your quick reply, i have just downloaded the older version as instructed. 

set an alert, and no push notification as come through? the app (alerts) said it as been triggered but no notification

i am running ios 11.1.1, checked notification on phone and all set 



Link to comment
Guest JezPips

Don’t delete the original app. You will end up having two apps for now but this should solve your problem until they release a fix.

Link to comment


This topic is now archived and is closed to further replies.

  • image.png

  • Posts

    • In the previous year, #bullrun2024 had been a trending hashtag as most crypto enthusiasts continually drooled over the prospects of witnessing another bull cycle. 2024 is finally here and so far so good has produced only fireworks. BTC has soared to 60k+, the market is green, and there’s a general sense that the bulls are returning. If there’s one thing that pays most in such bullish market, it is the flair to spot early gems and position oneself before a breakout. In that regard, Bitget has been my plug for a few years running. The early listing of $ORDI last year for instance before Binance listing 7 months after, and a surge ultimately is well documented. This year alone, Bitget has continued its wealth creation for users nicely, coins like $PORTAL, $GPT, $GTAI and so on have gone on to print for investors as depicted in the picture below. Web3 rewards not just active participation, but strategic positioning. There’s no gainsaying that the key to securing insane profits in this market is by positioning early and strategically too. Bitget’s eagle-eye for spotting early gem is a flex. Numbers don’t lie.  
    • Portal itself is awesome. Those who haven't got any airdrop, I think it's best time to accumulate for them.. tho, I'm gonna DCA....
    • Nope the hype is worth it. The project is dope itself as well as the team. Already deposited my bag at Bitget... Let's hope for the best 🤞
  • Create New...