Jump to content
  • 0

Last candle SLOW to display - Android

Guest owencamo


Guest owencamo

Is anyone else having this same problem?


Problem: Using the IG Android App, the last candle is slow to display on daily chart. Especially on reliable but slower connections.



Background & further info...

Intraday data displays instantly, but last candle of intraday data is same issue. Main issue is for the daily chart and final candle.


Helpdesk tells me that I am the only one reporting the issue. I find that hard to believe, as i have a seperate account and login for my SMSF and i have tried loggin in using my phone and other connections with the same problem. Tried uninstall and re-install still same problem. Also getting blank screen for first chart request, but clears when intraday data selected and daily data selected back, but thats not the main issue. Its waiting the 5-30 seconds just to see the final candle on the daily chart.


CMC markets doesnt have this problem, the final candle displays instantly just as quickly as IG displays most of its intraday data (just not the final candle) same con, same device.


Try it for yourselves, even with faster connections, you will notice that the final candle on the daily chart is slow to load. Is anyone else having this annoying problem??

Link to comment

2 answers to this question

Recommended Posts

Guest WillA

Hi  I tried to replicate this issue on an Australian account on our test Android device however the latest daily candle always appeared straight away, alongside the other candles.


Are you using mobile data or WiFi when this issue happens? Also please share a screenshot showing how your chart looks before and after the latest candle has loaded.


What phone and version of Android are you using? Any other info would be helpful.





Link to comment


This topic is now archived and is closed to further replies.

  • image.png

  • Posts

    • With the CryptoSpace evolving everydayy, a plethora of ways also trump up for users to earn and have fun alongside. Some of these events are my favourites. I have participated in a couple of them and the potential to earn therefrom is immense.  Just recently, I came across an event on Bitget for its users to earn passively as well as an opportunity to spin the wheel to win an all expense tour to Santorini island. The criteria for participating in this is relatively simple, you just need to make a net deposit of over 100 USDT and maintain the amount for a day. Depositing greater sums like $500 USDT, 1000 USDT and 1 BTC can further your chances of winning. The more tasks completed, the more spins a participant may have. The event is exclusively restricted to users from the; United Kingdom, Canada, Australia/DACH, French, Italian, Netherlands, Sweden and Poland region. The total prize pool is $50,000 based on FCFS serve basis. This sounds too good to look away from.
    • Still the silence is deafening in here. When will this happen?  it have moved most my Trading Capital to another broker who does support Trading veiw Does the deal with Tastytrade have something to do with this lack of progress?  
    • Well to me I feel that the  crypto market values transparency and reliable services. And Bitget has embraced this approach, attracting a large following,gaining up to 1.4million twitter followers,. Recent data shows significant growth in trading volume, solidifying its position in the market.  The exchanges  focus on user protection and satisfaction has fostered a loyal community. As the platform continues to evolve, its value may continue to grow. What are your thoughts on the importance of value in crypto, and what do you see as Bitget's future potential?
  • Create New...