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Chart information refresh


Jab

Question

Does anyone else have a problem with open positions not being refreshed on split screen format? 

My one position has been closed but still shown on my 5min chart and and the second position is not updating. This means I cannot close my position from the chart.

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1 hour ago, Jab said:

Does anyone else have a problem with open positions not being refreshed on split screen format? 

My one position has been closed but still shown on my 5min chart and and the second position is not updating. This means I cannot close my position from the chart.

Hey @Jab - please can you take a screenshot and add it to this post (blocking out sensitive info if required such as acc number). As a quick win a simple page refresh (or F5 on a PC) may work in the short term. I'll then get our tech team to have a  look at it for you.

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