CHARTS NOT WORKING

[Guest djt]

Hi, Can someone help with my charts please. I am using the old platform on Chrome and they do not work.

[Caseynotes]

@djt,  probably site permissions problem. 

Click on the padlock icon in the IG page url.

In site settings check java and flash are set to 'Allow'  (not 'ask').

Exit settings and click on the 'Reload page' banner.

[Guest djt]

👍

[Guest Mr-Yellow]

Allowing Java and Flash is not a solution in a world where Flash is deprecated. IG needs to update their charts to the same system running on the CFD end.

Reducing my security on a page specially dealing with financial information is nowhere near ideal.

Edited February 7, 2019 by Mr-Yellow

[trade247]

9 hours ago, Mr-Yellow said:

Allowing Java and Flash is not a solution in a world where Flash is deprecated. IG needs to update their charts to the same system running on the CFD end.

Reducing my security on a page specially dealing with financial information is nowhere near ideal.

fair call.

now the whole ESMA thing is behind us and the US accounts seem to be open maybe they have free time