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Charts displaying incorrect candlesticks


Yvanka

Question

Good morning All,

I checked the Apple and Facebook charts this morning and to my surprise I got the below chart. Price has  dropped significantly for both overnight and you can see that the candlestick for the 8th of February is all the way down the bottom of the chart.

 I have checked closing prices online and on another app, they are not in line with the closing price that the IG chart represents. These huge price drops have not affected my P&L, the buy/sell still is at the value I found online, ....everything points to these candlesticks being incorrect.  My partner found the same strange charts on his IG app.

We are both new to this platform and are wondering what is going on? Is IG having a meltdown, or have changed some settings that we should not have changed?

Hoping someone can shed some light on this issue.

Thank you all for your time :- )

 

 

09-Feb-19 9-40-49 AM.png

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