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Binary quotes is not accurate


Guest StephenGohCL

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Guest StephenGohCL

I have trade the binary for this 2 years. It seems that the ending quotes is not as per your site indicated. Most of the time i was on the winning when time due, but then it become loss trade. There isnt any time when my losing trade turn winning when due time as the quotes is in my favour. I truely give up after recently i contact your helpdesk and she stated that the actual quotes is base on boomberg quotes. And the timing indicated is not correct. Everything is base on boomberg closing quotes and time. And really sad to waste my money trading on your site for this 2 years. 

Thanks for letting me understand and moving forward to another broker.

Also i hope that you can look through all my accounts details and refund those trade that i should have win.

Acc: GZDTN

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Hi @StephenGohCL, not sure what you are saying here, it's not news that IG use Bloomberg's closing prices, it's clearly stated in the documentation. The very reason they they use Bloomberg's closing price is because it is easily referenced indisputable third party data and therefore cannot be manipulated by IG. 

If you are saying that IG has used different prices to Bloomberg's it would be very easy to prove and you would easily  be able to produce examples.

 

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Guest StephenGohCL
1 hour ago, Caseynotes said:

Hi @StephenGohCL, not sure what you are saying here, it's not news that IG use Bloomberg's closing prices, it's clearly stated in the documentation. The very reason they they use Bloomberg's closing price is because it is easily referenced indisputable third party data and therefore cannot be manipulated by IG. 

If you are saying that IG has used different prices to Bloomberg's it would be very easy to prove and you would easily  be able to produce examples.

 

Thanks for the reply.

Now i understand, for the digital 100s.

The actual closing quote is base on bloomberg. The quotes on your screen are just for relative references and may not be the actual quotes display.

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