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platform closed for trading


Guest abiasper

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Guest abiasper

Hi everyone,

I am new to the platform, i have a bitcoin trade active at the moment and the server is down for maintenance, will my trade pick up at the current market value at 12am when the platform is back up and running?

Thanks

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Guest Kay01

Hey buddy, just curious if you got any answering on this issue. I seem to have the same problem. Nothing is moving and I’ve got a little pencil shaped icon on the side of the trades. Are you definite that the platform is down for maintenance???? 

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8 hours ago, abiasper said:

Hi everyone,

I am new to the platform, i have a bitcoin trade active at the moment and the server is down for maintenance, will my trade pick up at the current market value at 12am when the platform is back up and running?

Thanks

Hi @abiasper, @Kay01,  all IG platforms are down for maintenance and updates late Friday evenings (UK time) for a few hours with the Crypto and weekend markets opening again a 4am Saturday.

A red cross next to the asset name means the market is closed, a blue pencil icon means the market is closed but you can make changes, add orders etc and a green dot means the market is open. 

All open trades will be carried over when the market re-opens. 

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