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Charts not loading


joeH

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Hi, in my share ISA account I have tried to load the charts for a couple of listed shares but i am only presented with a blank window no charts are displayed why is this? I have tried two different computers and two different browsers, Explorer and Chrome and still get the same result.

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5 minutes ago, joeH said:

Hi, in my share ISA account I have tried to load the charts for a couple of listed shares but i am only presented with a blank window no charts are displayed why is this? I have tried two different computers and two different browsers, Explorer and Chrome and still get the same result.

Hi, probably browser site permissions with regards to Flash.

Click on the padlock icon in the IG page address url.

In site settings check java and flash are set to 'Allow'  (not 'ask').

Exit settings and click on the 'Reload page' banner.

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