Jump to content
  • 0

I am having a technical problem

Question

I have been struggling to trade on my live account lately, every time I place an order of buy, it gives me the final position of buy and when I alternatively place an order of buy it will give me a final position of sell. I no longer know what to do since the whole week i have not traded. I also have attached a video.

 

Share this post


Link to post

2 answers to this question

Recommended Posts

  • 0
18 minutes ago, Luthando said:

I have been struggling to trade on my live account lately, every time I place an order of buy, it gives me the final position of buy and when I alternatively place an order of buy it will give me a final position of sell. I no longer know what to do since the whole week i have not traded. I also have attached a video.

 

Hi, not really sure what is going on there, probably worth reporting via the platform. Go to PRT 'Help' > Technical Support' and you should see an option to send a report via a pop up box to type in a brief description of the problem which will be sent to IG's prt technical staff

  • Like 1

Share this post


Link to post
  • 0
31 minutes ago, Luthando said:

I have been struggling to trade on my live account lately, every time I place an order of buy, it gives me the final position of buy and when I alternatively place an order of buy it will give me a final position of sell. I no longer know what to do since the whole week i have not traded. I also have attached a video.

 

When you click buy @ market and it comes up sell and amount of points,it is for your stop loss and the points you adjust is the amount of stop you want ....As for the other box .did you mess around with the order interface in the settings at any stage

  • Like 1

Share this post


Link to post

Join the conversation

You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
You are posting as a guest. If you have an account, please sign in.
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Member Statistics

    • Total Topics
      9,046
    • Total Posts
      49,234
    • Total Members
      62,608
    Newest Member
    BoBoWill
    Joined 05/04/20 23:28
  • Posts

    • The Fed might pump lots of free money in to reflate the market but I can’t see a sustained high with lots of public participation from here, any rally from here is a ‘zombie’ rally propped up by trillions of fake (and free) cash from the central banks.
    • We feel bad for the Jewish population during Hitler's time. Yet we feel socially responsible when we are treated the same today. But don't worry, more rights will be eroded soon and we will be thankful for those measures.
    • I shall continue to hold out with a small bet for a further decline till end of week. Probability wise, a drop is still of statistical significance althought this has reduced since targets were not hit on friday. I shall also open a small long hedge when market open and increase the holding of either direction depending which side the probability dip when more data presents itself.
×
×