Jump to content
  • 0

Statements

Question

I have returned after a few months inactivity. I no longer receive daily statements of transaction activity. Accessing both current and previous statements in my account gives only my current balance and no transaction detail. Please explain.

Share this post


Link to post

1 answer to this question

Recommended Posts

  • 0
1 hour ago, fintrade01 said:

I have returned after a few months inactivity. I no longer receive daily statements of transaction activity. Accessing both current and previous statements in my account gives only my current balance and no transaction detail. Please explain.

Hey @fintrade01

You should be able to find old statements on the Dashboard by selecting Live accounts> Statement. If it has been a while since you traded those daily statements may not be there. You can get them by going back though your email inbox. The statements would have been sent from statements@ig.com. Alternatively, you can contact our helpdesk who can send you specific statements. 

 

If you simply want to see the transactions for a certain day you can use the History tab and select Custom.

image.png

 

 

Share this post


Link to post

Join the conversation

You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
You are posting as a guest. If you have an account, please sign in.
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×