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Statements


fintrade01

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1 hour ago, fintrade01 said:

I have returned after a few months inactivity. I no longer receive daily statements of transaction activity. Accessing both current and previous statements in my account gives only my current balance and no transaction detail. Please explain.

Hey @fintrade01

You should be able to find old statements on the Dashboard by selecting Live accounts> Statement. If it has been a while since you traded those daily statements may not be there. You can get them by going back though your email inbox. The statements would have been sent from statements@ig.com. Alternatively, you can contact our helpdesk who can send you specific statements. 

 

If you simply want to see the transactions for a certain day you can use the History tab and select Custom.

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