Jump to content
  • 0

Statements

Question

I have returned after a few months inactivity. I no longer receive daily statements of transaction activity. Accessing both current and previous statements in my account gives only my current balance and no transaction detail. Please explain.

Share this post


Link to post

1 answer to this question

Recommended Posts

  • 0
1 hour ago, fintrade01 said:

I have returned after a few months inactivity. I no longer receive daily statements of transaction activity. Accessing both current and previous statements in my account gives only my current balance and no transaction detail. Please explain.

Hey @fintrade01

You should be able to find old statements on the Dashboard by selecting Live accounts> Statement. If it has been a while since you traded those daily statements may not be there. You can get them by going back though your email inbox. The statements would have been sent from statements@ig.com. Alternatively, you can contact our helpdesk who can send you specific statements. 

 

If you simply want to see the transactions for a certain day you can use the History tab and select Custom.

image.png

 

 

Share this post


Link to post

Join the conversation

You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
You are posting as a guest. If you have an account, please sign in.
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Member Statistics

    • Total Topics
      10,666
    • Total Posts
      55,721
    • Total Members
      73,032
    Newest Member
    GST
    Joined 03/06/20 16:38
  • Posts

    • Larry Connors did a study on this in the 90's (using stops or not) I use stops - I just add a point or 2 to cover spreads etc The markets are mathematical points of force, the laws of probability and probabilistic returns apply to trading - most people never get in sync with that hence the high failure rate Dr. Van Tharps book "Trade your way to financial freedom" details probability, statistical returns, win distribution and risk brilliantly. Hope it helps and good luck on your trading journey  
    • Gird up thy loins, Samwise Gamgee 🐮
    • It would also be great if you could NOT log me out of the platform WHILE I AM STILL ACTIVELY USING IT. Have you IT cretins not heard of inactivity timers?
×
×