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Web Platform Lacking Order Info


UN1234

Question

Posted

I am wondering if you can get the web platform to display the potential losses and profits for an order in my account currency, for the SL and TP at a specified pip. By default it displays it in the right-hand-side of the pair as you can see on the chart here for EURUSD (my account currency is set to Norwegian Krone (NOK):

1165140405_Screenshot_2019-11-01IGTradingPlatformCFD.png.1bc22992f0585e36aaad71594e80a01c.png

This is especially strange to me since the (seemingly older) Prorealtime platform does partly display that, albeit somewhat obscured; hovering the upper-right corner you can see not only the losses referencing the pair, but also a NOK value, appearing as e.g. $100 (kr 991). I couldn't take a screenshot because I get an error code (1003) when trying to launch while writing this post (market close the reason?). Even in the web menu above, you can see the Margin required field show kr 16324,24, but also a USD conversion displayed automatically just below it. Why would you then not display the kr conversion from $ for the numbers under SL and TP?

There seems to be no way to customize the order so that the quantity automatically adjusts to a predefined risk %, e.g. if I want to limit my risk to x% of my total account size per trade, so that the quantity adjusts according to where I place my SL... This means I have to calculate separately or fill in the number of contracts so that the specified SL pip approximates x%, but on the web platform it still will not show me a converted number for the potential loss, to my account currency, creating yet another unnecessary step.

 

Is it possible to have the margin required for the potential ordered displayed as a percentage? That would obviously be far more convenient.

 

 

 

3 answers to this question

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Posted
14 hours ago, UN1234 said:

I am wondering if you can get the web platform to display the potential losses and profits for an order in my account currency, for the SL and TP at a specified pip. By default it displays it in the right-hand-side of the pair as you can see on the chart here for EURUSD (my account currency is set to Norwegian Krone (NOK):

1165140405_Screenshot_2019-11-01IGTradingPlatformCFD.png.1bc22992f0585e36aaad71594e80a01c.png

This is especially strange to me since the (seemingly older) Prorealtime platform does partly display that, albeit somewhat obscured; hovering the upper-right corner you can see not only the losses referencing the pair, but also a NOK value, appearing as e.g. $100 (kr 991). I couldn't take a screenshot because I get an error code (1003) when trying to launch while writing this post (market close the reason?). Even in the web menu above, you can see the Margin required field show kr 16324,24, but also a USD conversion displayed automatically just below it. Why would you then not display the kr conversion from $ for the numbers under SL and TP?

There seems to be no way to customize the order so that the quantity automatically adjusts to a predefined risk %, e.g. if I want to limit my risk to x% of my total account size per trade, so that the quantity adjusts according to where I place my SL... This means I have to calculate separately or fill in the number of contracts so that the specified SL pip approximates x%, but on the web platform it still will not show me a converted number for the potential loss, to my account currency, creating yet another unnecessary step.

 

Is it possible to have the margin required for the potential ordered displayed as a percentage? That would obviously be far more convenient.

 

 

 

Hi, no the platform won't perform a currency conversion back to your account currency til after the trade has been closed but being a FX trader that'll probably be a doddle for you anyway.

Most people want the margin displayed in actual amounts so they can see exactly how much they have to trade with.

The platform won't display % of account size risked but there are plenty of web sites with a calculator to do that; see

https://www.earnforex.com/spread-bet-calculator/

 

Posted

I know there are calculators for that, but why would the platform not allow to display that? Why would I want to see the losses in e.g. JPY when we are dealing with non-deliverables?

It being a 'doddle' is quite an attitude towards users, when many other platforms I have tried, even worse ones overall, do display the losses in the account currency, which is obviously the logical choice. Any serious trader will vary quantity to suit a risk % because the pip SL placement varies in every single trade. If you need a separate calculator this introduces valuable time and possible error in every single trade you make, that is something to improve, not tell users to go somewhere else for what is a very basic function. It even exists already just isn't displayed when actually useful. You even see the margin used converted from account currency to pair currency, obviously I want to have the equivalent for SL / TP displayed just above margin. If margin was displayed in e.g. AUD, NZD or whatever I suppose you would just tell people to go find a calculator for that too?

Prorealtime did work today, any idea what error code 1003 was? Here is the screenshot I wanted to take yesterday, as you can see it is a very simple thing to add, but the rest of the order placement system in prorealtime seems much clumsier than web:

363161092_Annotation2019-11-02173030.png.465469e03224d26f81e0b5975b744d61.png

I suppose there is no way to get the 'full' order menu to display the $ / NOK as well:

178597120_Annotation2019-11-02181627.png.82483338fd517bf3cf74819b3cab2d9b.png

 

Posted

@UN1234, afraid you are not going to find a platform that does it all for each person's personal preference. I know the currency conversion question has come up before but was reported back that there were no plans to change. By convention the quote currency is used because that is what you are paying with to buy the base currency. If PRT does it for you then use it otherwise use a calculator. Error code 1003 is a generic code for program load failure. 

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