Jump to content
  • 0

Demo account logout problem


UN1234

Question

I have recently started a demo account, but over the last 1-2 days I have been logged out a couple times, seemingly for no reason, just running the web platform normally in a tab.

I have seen a similar post to this in the forums, where it was suggested that there was an inactivity limit. I can't find that in the new web platform, the old one is set to 12 hours, and far less time than that passed between the 'logouts'. I don't have any mobile version at all that could have caused some problem with an attempted additional login.

Is there some inactivity setting for the 'new' web platform that I am not finding? Otherwise this is a quite disturbing glitch, just finding yourself kicked out to the default ig group website when expecting to see your web platform workspace...

Link to comment

2 answers to this question

Recommended Posts

  • 0
On 01/11/2019 at 21:45, UN1234 said:

I have recently started a demo account, but over the last 1-2 days I have been logged out a couple times, seemingly for no reason, just running the web platform normally in a tab.

I have seen a similar post to this in the forums, where it was suggested that there was an inactivity limit. I can't find that in the new web platform, the old one is set to 12 hours, and far less time than that passed between the 'logouts'. I don't have any mobile version at all that could have caused some problem with an attempted additional login.

Is there some inactivity setting for the 'new' web platform that I am not finding? Otherwise this is a quite disturbing glitch, just finding yourself kicked out to the default ig group website when expecting to see your web platform workspace...

Hey @UN1234,- thanks for your post. 

The new web trading platform is set to log you out after 12 hours of inactivity. I can see that you mentioned you don't login on any other devices so I'm not sure why it's doing this. 

Which internet browser do you use out of interest? 

Unfortunately, there's no place within then new platform that you can go in and change these settings. 

Link to comment
  • 0
On 02/11/2019 at 07:45, UN1234 said:

I have recently started a demo account, but over the last 1-2 days I have been logged out a couple times, seemingly for no reason, just running the web platform normally in a tab.

I have seen a similar post to this in the forums, where it was suggested that there was an inactivity limit. I can't find that in the new web platform, the old one is set to 12 hours, and far less time than that passed between the 'logouts'. I don't have any mobile version at all that could have caused some problem with an attempted additional login.

Is there some inactivity setting for the 'new' web platform that I am not finding? Otherwise this is a quite disturbing glitch, just finding yourself kicked out to the default ig group website when expecting to see your web platform workspace...

 

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • image.png

  • Posts

    • The digital landscape is undergoing a profound transformation as attention, once a freely given commodity, is increasingly recognized as a valuable asset. Layer3 is at the forefront of this revolution, pioneering a new economy where attention can be owned, traded, and monetized   This innovative approach empowers individuals to monetize their engagement, providing unprecedented control over personal data. Simultaneously, advertisers benefit from transparent metrics that optimize campaign performance. Content creators are presented with diverse revenue avenues beyond traditional advertising, while the overall ecosystem experiences a more equitable distribution of value.   The implications of Layer3 extend across various sectors. Social media platforms, for instance, can leverage this technology to revolutionize user engagement and monetization strategies. Tokenomics play a crucial role in driving Layer3's economy, incentivizing participation and rewarding value creation. While challenges such as data privacy and market volatility exist, the potential benefits of Layer3 are immense   Anticipation is building as its native token $L3 is on Bitget Pre-market as users await its listing on the exchange. This milestone is expected to significantly increase the token's visibility and accessibility, potentially driving substantial growth and attracting new investors. As the countdown begins, the crypto community watches with keen interest, eager to see how Layer3 will perform in this new chapter.
    • I've been exploring the world of play-to-earn gaming recently, looking for something that's not just about endless grinding but actually offers a fun and rewarding experience. OGC really stood out to me because it combines gaming with a sense of community in a unique way. OGC isn't just a game; it's a platform where you can play, earn, and even help shape its future. You're not just a player; you're part of a community with a voice. The idea of earning crypto while playing games is exciting, but what makes OGC special is its focus on community involvement. Your feedback can directly influence the development of the game, which is a big deal. I've also heard that the OGC token is available for pre-market trading on Bitget. While I'm still getting to know the platform and its features, it's definitely something to keep an eye on. Has anyone else tried OGC? What has your experience been like? I'd love to hear your thoughts and any tips you might have.
    • I am anticipating the impact of this listing on Mongy. 
×
×
  • Create New...
us