Demo account logout problem
Joined 10/06/23 12:05
Why isn't there a way to set options stop loss on IG platform? Are you planning to implement this feature?
By SergioLage · PostedHi, I started trading Brent Crude Oil in IG platform but I could find a formula to correctly calculate the size I have to put while creating a position, based on the available amount I have. The quotation is based in points and it makes me wonder how operate. Any help is welcome. Also, I plan to work with some leverage in the future, so any tip on this matter is also welcome. Thanks.
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I have recently started a demo account, but over the last 1-2 days I have been logged out a couple times, seemingly for no reason, just running the web platform normally in a tab.
I have seen a similar post to this in the forums, where it was suggested that there was an inactivity limit. I can't find that in the new web platform, the old one is set to 12 hours, and far less time than that passed between the 'logouts'. I don't have any mobile version at all that could have caused some problem with an attempted additional login.
Is there some inactivity setting for the 'new' web platform that I am not finding? Otherwise this is a quite disturbing glitch, just finding yourself kicked out to the default ig group website when expecting to see your web platform workspace...
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