Jump to content
  • 0

platform irresponsive, unable to close positions...



1 answer to this question

Recommended Posts

  • 0
16 minutes ago, Fidelio51 said:

On profitat at the moment but platform not responding unable to close positions Is IG paying for my losses ?

Waiting for over 40 minutes and still irresponsive also no costumer attendiment over the phone.

We're currently experiencing issues with our platforms that are likely to impact your trading. Resolving this is our highest priority and we sincerely apologise for any inconvenience caused. Check status.ig.com where we'll be providing regular updates.


Please note that when you get on the line to our client facing team they will take into consideration the amount of time you have been waiting for your call to be taken. 

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...