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platform irresponsive, unable to close positions...


Fidelio51

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16 minutes ago, Fidelio51 said:

On profitat at the moment but platform not responding unable to close positions Is IG paying for my losses ?

Waiting for over 40 minutes and still irresponsive also no costumer attendiment over the phone.

We're currently experiencing issues with our platforms that are likely to impact your trading. Resolving this is our highest priority and we sincerely apologise for any inconvenience caused. Check status.ig.com where we'll be providing regular updates.

 

Please note that when you get on the line to our client facing team they will take into consideration the amount of time you have been waiting for your call to be taken. 

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