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open position at a point FTSE never reached


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2 minutes ago, RANZ said:
Hi
 
I put a order to open a position at 5850 and IG opened that position at 5850 but FTSE never reached that point, max point  FTSE reached was 5849.2.
 
I don't see it right.
 
 
Thanks
 

Probably the spread, you buy at the Ask and sell at the Bid but your default price is set to Mid. Right click on the chart > Price and toggle backward and forward between the bid and ask price to see if your level was actually hit.

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