AshishIG
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Posts posted by AshishIG
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1 hour ago, ROCKAPE63 said:
IM QUITE NEW HERE BUT WHY IS THE DAX 40 SPREAD 7 AND OT ITS NORMAL 1.4
CHEERS
Hi @ROCKAPE63, Due to Labor Day, EU markets are closed today. As a result, we are pricing our indices out of hours, leading to wider spreads.
All the best,
AshishIG-
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1 hour ago, andyaellis said:
Why are the spreads on the DAX and CAC four times their normal size today?
Hi @andyaellis, Due to Labor Day, EU markets are closed today. As a result, we are pricing our indices out of hours, leading to wider spreads.
All the best,
AshishIG -
16 hours ago, RobotStuPot said:
Hi there,
New to the forum and have seen similar queries related to this but not specifically for CFD/Spreadbetting.
Is there a size limit to the positions you can take? I am looking at dropping a large sum of money to start trading on the platform with and need to work out the specifics to my own risk profile.
Cheers
Hi @RobotStuPot, Each market will have a maximum size limit, which varies from one market to another. If you're looking to place larger trades, we suggest reaching out to our dealers by phone first to verify if the size you desire is feasible. If not, they can help facilitate larger trades from their end.
All the best,
AshishIG
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Key stock indices ended the day in the red on Tuesday and in after-hours trading Amazon, AMD and McDonald's had mixed results while US yields and the US dollar rose ahead of today's Federal Open Market Committee (FOMC) meeting. The main focus is on Jerome Powell's press conference and what signals he gives about future interest rate policy. The expectation is he will strike a cautious but hawkish tone on inflation, given recent economic data has challenged the Fed's soft landing scenario. On the data front are UK and US manufacturing PMIs, the US ADP's non-farm estimate, job openings, mortgage applications, EIA's inventory estimates and, of course, the FOMC monetary policy meeting at which no rate cut is expected to be announced.
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10 hours ago, blackeagle said:
Hi All,
My phone with my microsoft 2fa authenticator for IG was stolen last night, unfortunately.
I have now blocked my other phone and set the new phone/SIM in a new phone but cannot access my IG account as 2FA was set up in the other phone..
How can I retrieve my microsoft 2FA authenticator for IG in my new device?
Is removing the existing 2FA the only way? I find this ridiculous as it is exactly when your phone is stolen you need extra protection and I am hoping there is a way to do this without first removing my existing 2FA and then setting it back again. Any support would be much appreciated!
Hi @blackeagle, I'm sorry to hear about your phone being stolen. Losing access to your accounts can be very stressful. In this case, you need to remove the existing 2FA and set it up again on your new device. While this might seem inconvenient, it's an important security measure to prevent unauthorized access to your account. Please reach out to our Helpdesk for them to help disable the 2FA so that you can set it up with the new device
All the best,
AshishIG -
Hi @TonyS, Please note that we do not have a dividend reinvestment plan yet, unfortunately.
Regards,
AshishIG -
10 hours ago, Goose1 said:
Hi, I read this IG article but it doesn't seem like Impala or Northam shares are available to trade in any of the places they are listed.
Any help please?
Cheers.
Hi @Goose1, You can currently trade these shares on a leverage account, such as Spreadbet or CFDs.
All the best,
AshishIG -
10 hours ago, chemist66 said:
Tried to buy 13 MTUM shares.Had sufficient funds,but still rejected...is there some sort of restriction?
posted by chemist66
Hi @chemist66, we may need to look into your account to understand why it's not going through. Could you please send an email to helpdesk.uk@ig.com from your registered email address with your query? This way, we can investigate and assist you further.
Regards,
AshishIG -
The Ticker Symbol for a specific market can be located in the 'Info' section within the dealing tab. Please refer to the screenshot below for guidance.
All the best,
AshishIG -
Financial markets had a rough week amid escalating tensions in the Middle East after reports of explosions and a possible Israeli airstrike in Iran. This added to investor concerns following disappointing corporate results and hawkish comments from Federal Reserve officials. The news from Iran drove up prices for safe-haven assets like gold, the US dollar and Japanese yen, while stocks fell and bonds rallied. Comments from a Fed official warning rates may need to go higher if data calls for it also rattled investors who had been expecting rate cuts later this year. Tech shares fell sharply after chipmaker TSMC lowered its outlook for the sector, disappointing investors. UK retail sales were flat in March.
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48 minutes ago, coljsteve said:
entry level data which has Stop/Limit bar, which you can adjust with the mouse. It shows the order bar, but when the trade is active it d
isappears
@coljsteve, If you right click on the chart and select the Position option under Show > Open Positions, you should be able to view your position details on the chart. If the position is displayed but you do not see the option to adjust Stop/Limit options with the mouse, simply click on the position. Please refer to the screenshots below for guidance.
Regards,
AshishIG -
5 hours ago, StringTheory said:
Im new here .... So my understanding is BTC is traded on here as a CFD. Can one trade BTC without any leverage at all? I dont want to pay over night fees or get the dreaded margin call!
Your thoughts would be appreciated
@StringTheory, unfortunately with IG, you can only trade cryptos with leverage.
Regards,
AshishIG -
Hi @Nate,
Unfortunately, purchasing Gold on IG isn't available, even if it's digital gold that you can buy, hold, and later sell for updated rates. However, with IG, you can trade Gold on our CFD and Spreadbet platforms using Leverage/Margin and capitalize on price differences. You have the option for spot trading or trading futures, holding positions as long as you have sufficient funds to cover your Margin. It's important to note that with spot trading, you'll incur daily interest fees for the leverage used, whereas futures trading doesn't involve additional interest fees as they are covered within our spread.
I agree that storing gold like Smaug isn't always ideal. You have to constantly worry about Dwarves, Elves, or even Hobbits! Jokes aside, you can research how to trade commodities on our platform with leverage and decide what suits you best.
All the best,
AshishIG -
4 hours ago, Maxter said:
my account on paypal hacked iwant change my paypal id on ig how can ido it
Hi @Maxter, we're sorry to hear about your compromised PayPal account. Please email helpdesk.uk@ig.com to notify us and request the removal of the PayPal linked to your account. Once confirmed, you can update with the new one. Also, consider changing your IG password for added security.
All the best,
AshishIG -
7 hours ago, coljsteve said:
My trade data is not displaying on the charts, is anyone else having the same problem?
Hi @coljsteve, What data are you referring to here on the chart?
Regards,
AshishIG -
5 hours ago, Franswa38 said:
Am on Long way up almost 42 pips and my profit is @ 9usd..Surely yet am on a 5 usd/per pip
whats going on?
Hi @Franswa38, Can you please confirm the opening price and the price at the time you took this screenshot? If the position is up by 42 pips and you are trading at $5 per pip, the amount shouldn't be that low. Do you have a screenshot that includes the price? Also, do you know the time this screenshot was taken?
Regards,
AshishIG -
11 hours ago, nit2wynit said:
H, i've reached out on chat but now answer yet and referred to Middle Office which is now closed. Never seen this before and I've been trading since 2018, many times per day each day. My account value has more than halved while I've been out for an hour. Available to Deal is -£500, Funds -£500, but Book price is £950 and I only have 2 shares placed earlier today. Market Value is around 840 and PL is under £120. I shold have a small amount To Deal to, which is showing zero.
Wondering if this has happened to anyone else. very concerning to say the least.Hi @nit2wynit, Thank you for sharing your concerns. We have forwarded the details to the appropriate team. You will receive an email with an explanation. Feel free to reach out to them if you need more clarification. We apologize for any inconvenience and thank you for your patience.
Regards,
AshishIG-
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38 minutes ago, pwaters said:
Hi there IG team - how long has the trade analytics tool been available on mobile? I have only just noticed it. From Singapore
Hi @pwaters, This update was released last night in Singapore.
Regards,
AshishIG -
5 hours ago, KGP said:
My accountant is asking for this report and I cannot locate it on the web site. Can anybody help me with this or point me at a relevant doc.
Hi @KGP, If you could kindly send an email to helpdesk.au@ig.com detailing your requirements, our team will promptly look into this and provide you with assistance as soon as possible.
All the best,
AshishIG -
3 hours ago, Htj999 said:
Hi,
I can't trade a share, and it says at the far right - "Call to close". Which number should I call?
Share: BUDDY TECHNOLOGIES LIMITED.
Thank you.
Hi @Htj999, You can call 1800 601 734 or +61 3 9860 1734.
For more support, you can visit- https://www.ig.com/au/contact-usRegards,
AshishIG -
8 hours ago, asbsurgeon said:
404 error when I try to get into My IG on web browser
Hi @asbsurgeon,
Are you still experiencing the same issue? Typically, this can be resolved by clearing cookies and cache from your browser.
Regards,
AshishIG -
15 hours ago, fxdoc said:
I funded to my account on 14.3.2024 but still there is no money on my account!
Hi @fxdoc,
I'm sorry to hear about this. Could you kindly contact our helpdesk and provide the payment receipt so that our team can investigate and assist you further? Please send an email to helpdesk.uk@ig.com.
Regards,
AshishIG -
20 minutes ago, FrancoisT said:
Good Morning
Do I contact Helpdesk via email? I am unable to call since I live in South Africa.
With Thanks
Francois
You can reach out via https://www.ig.com/za/contact-us
All the best,
AshishIG -
Just a heads up, the stocks you're looking for is already on the platform. If you're having trouble placing trades, please contact our Helpdesk for assistance.
All the best,
AshishIG
IG Morning Call
in General Trading Strategy Discussion
Posted
Asian stocks surged to their highest level in 15 months on Friday, led by gains in tech and Hong Kong stocks. The Japanese yen put more distance from its recent 34-year lows against the US dollar, capping a volatile week that saw suspected intervention by Japanese authorities to support the yen. With Japanese and Chinese markets closed on Friday, regional trading activity was subdued ahead of nonfarm payrolls data later in the day. The yen strengthened 0.43% to 152.99 per dollar on Friday, after touching a 34-year low of 160.245 on Monday. Traders suspect Japanese authorities spent roughly $60 billion to defend the yen this week. The US dollar index, which measures the greenback against six major currencies, was set for a 0.8% decline this week, its worst weekly performance since early March. The Federal Reserve left interest rates unchanged this week and signalled that its next policy move will be to lower rates, although strong inflation readings suggest the first cut could be a long time coming. In after-hours trading, Apple's stock surged nearly 7% after reporting better-than-expected quarterly results and unveiling a record share buyback program.