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neueneuen

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neueneuen last won the day on April 22

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  1. Hello @KoketsoIG, Thanks for getting back to me. After further investigation, the situation is a little more strange than the margin requirements. When you go to My IG Dashboard, IG MT4 SB accounts are listed there, but there is no "Open platform" link for them. If you click on the top-right drop-down menu with your full name and "My IG" under it, IG MT4 SB accounts are not listed there, only CFD and non-MT4 SB accounts. However, if you open the web platform of one of the CFD or non-MT4 SB accounts, and from the web platform click on the top-right drop-down menu with your full name and "My IG" under it, IG MT4 SB accounts are now listed there. If you click on them, you go to regular IG web platform for an IG MT4 SB account! Among other symbols, USD/TRY, GBP/TRY, and EUR/TRY are available there with the wrong margin requirements. That being said, if you log in into this IG MT4 SB account from MT4 platform, these symbols are not available. Also, they're not listed under the link you provided. It seems that somehow IG inadvertently gave access to the IG MT4 SB via web platform and available symbols got messed up there. WBR
  2. Hi @KoketsoIG, I hope you are well. Could you kindly ask the relevant team to check the margin requirements on MT4 spread betting accounts for USD/TRY, GBP/TRY, and EUR/TRY, please? It looks like they're double what they are at CFD and non-MT4 SB for Tier 1, non-aligned for Tier 2, and less than for Tier 3 and 4. I doubt that was intentional. WBR
  3. @SAS98KGJ, 1. AFAIK, IG does not pay interest on unused funds, unfortunately; I would appreciate them starting doing so as well 2. but you do pay interest for full margin usage, no matter if you have free funds on top of required margin Helpdesk answer seems to be right, although a little confusing.
  4. @FrancoisT, even if there are no trades happening, evolving market conditions make market participants modify the price they're willing to sell or buy a certain symbol at, i.e. they re-quote bid/ask. Ultimately, when you're trading a centralized exchange-traded instrument (e.g. AAPL non-CFD stock) you can have access to both trades and bid-ask quotes, though not all platforms provide all three. When you're trading a non-centralized instrument (e.g. FOREX), by design trades are not reported to some central entity so you can only see bid-ask quotes and not trades as showing trades only from your broker's liquidity providers would not be representative of the whole market. Usually for FOREX, count of re-quotes is shown in place of volume as an indirect indicator of the volume. When you're trading a CFD (like at IG), even if it's of a centralized exchange-traded instrument, showing trades makes little sense. Showing trades from the exchange would be factually wrong - the CFD highly correlates but does not equal to the underlying instrument on the exchange. Showing trades from the broker (e.g. IG) platform only would capture very small volume and would not be representative of the whole market.
  5. @Franswa38, if I'm not mistaken, on your photo you're pointing at April 17 22:45 BST 15 minute ask candle. If I'm not mistaken, at that point in time, EUR/USD bid-ask spread was around 0.00050. If you are basing your 42 pips in profit on the demonstrated ask graph, you're ignoring the spread you will have to pay to close long position - you will sell using bid, not ask price. If you subtract ~0.00050 spread from 42 pips you think you're in profit, $9.28 makes much more sense. In short, to monitor the profit on a long position you need to look at the bid, not ask graph. For that, click on the "Ask" text near "15 Mins" and choose "Bid". You should use ask graph only when you're opening long position, not when you're monitoring it. P. S. From the photo alone, I would imply the bid price was where the horizontal blue line is, much lower than the ask price you're pointing at.
  6. Hi @KoketsoIG, I hope you are well. Were you able to get any further information from the desk? WBR
  7. 327.05 or 163.69? I'm not sure we're on the same page. I asked what bid was applied. You said 327.05 which is in line with the expected bid to be applied. But in reality, 163.69 was applied. I'm trying to understand 1. whether IG is aware that 163.69 was applied 2. why did that (swap that is 2-2.5 times less than usual and than the benchmark) happen
  8. Worth noting that the number you posted - 327.05 - would be 37.071% annualised which is in line with the regular situation.
  9. @KoketsoIG, I appreciate this, hence why I asked which swap was applied in the past which should not be indicative. The problem with the applied 3*163.69 is that it is roughly 18.554% annualised while the Turkish central bank rate was 45% at that time IIRC. I appreciate FOREX swap differs day to day and does not always correlate with the central bank rate, but 18.554% was out of the ordinary by a magnitude of 2-2.5 even compared to the swap usually applied by IG and especially compared to the indicative swap of 46.5% annualised posted by IG in the blog (I appreciate blog post is about shares and indices and not FOREX - that is besides the point) I think this exceptional day was worth checking out - what happened to make swap 2.5 times less than usual?
  10. Yes, I know. Bearing this in mind, the applied swap bid was around bet_size*3*163.69 instead of bet_size*3*327.05, roughly two times less than it should have been.
  11. Feel free to ignore this question. The tables you posted to another thread answered it.
  12. Hey @KoketsoIG, Thank you for the fast reply. No, last night, the night that passed - from Mon, April 1 to Tue, April 2.
  13. Hey @KoketsoIG, Thank you for the reply and thank you for this list - I was not aware IG posts these tables. According to the blog post, March 14 for USD/TRY should be tripled (last image in the blog post). So the swap bid should have been 3*327.05=981.15. I'm quite sure the bid that was applied was 3*163.69=491.07 (or around that number) which is roughly 2 times less. Could you kindly investigate with the team, please?
  14. Hey @KoketsoIG, Apologies for creating the third thread on a similar matter - last week was hectic due to Turkey elections and Easter. Should have the swap applied tonight, April 1 for GBP/TRY and EUR/TRY? WBR
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