Jump to content
  • 2

Open Position Disappeared


marksiqi

Question

Recommended Posts

  • 1

Mine are randomly appearing. Should be 29 in total. Shows 24 on the mobile app and when I login through the desktop, I have 22. Sometimes if I hit refresh, it'll go to 27, then I refresh again, and back to 22. Same positions disappearing each time. What's going on?

Edited by MrBR
  • Like 1
Link to comment
  • 1
35 minutes ago, MrBR said:

Mine are randomly appearing. Should be 29 in total. Shows 24 on the mobile app and when I login through the desktop, I have 22. Sometimes if I hit refresh, it'll go to 27, then I refresh again, and back to 22. Same positions disappearing each time. What's going on?

@CharlotteIG Is this something you can assist the community with? I notice others in different forum posts are complaining about the same thing.

  • Like 2
  • Great! 1
Link to comment
  • 1

Same thing has happened to me.

I have five open positions that have disappeared. However the balance seems correct.....
 

Positions are not visible in opened or closed sections....

I have contacted the help desk via email 

Can someone please explain 

Edited by CG666
  • Like 2
Link to comment
  • 1

I am now having the exact same issue, I have 4 open positions and my largest one (which is a US position) has just disappeared. my P/L shows the total as if it is still there as a line item, but it isn't there... When I go into the stock in the trade screen to sell, the "SELL" option is blocked out as it thinks I don't think I own any. I called up the IT Helpdesk and they advised it is a glitch, and are expecting the US positions which have disappeared to come back on line after the weekend.

  • Like 2
Link to comment
  • 1

Logging in this morning, I found all my positions were missing. Looked again a few minutes ago and most were back, but there were still two missing off the list (UK shares). Whilst I don't doubt that the problem is related to weekly maintenance, and the missing items will be back by Monday, the number of these 'glitches' is somewhat concerning, and doesn't inspire great levels of confidence in their systems. I daresay, the current grand farce may also be contributing to these problems with staffing shortages.

  • Like 3
Link to comment
  • 0
36 minutes ago, marksiqi said:

One of my open positions have disappeared form the positions tab.

 

I had a total of 5 open positions, the number beside the positions tab says 4. There are only 4 positions displayed.

However the account totals row in the bottom is behaving like the last position is still there, the total positions sum takes into account all 5 open positions, likewise with the market value and profit/loss columns.

Same for me..

 

Link to comment
  • 0
2 hours ago, marksiqi said:

One of my open positions have disappeared form the positions tab.

 

I had a total of 5 open positions, the number beside the positions tab says 4. There are only 4 positions displayed.

However the account totals row in the bottom is behaving like the last position is still there, the total positions sum takes into account all 5 open positions, likewise with the market value and profit/loss columns.

Ditto

Link to comment
  • 0
Guest Cge1

Same things has happened to me.

i had Four open positions that have disappeared. However the balance seems correct.....
 

Positions are not visible in opened or closed sections....

I have contacted the help desk 

Link to comment
  • 0
Guest echeverion

I am also having this issue - my largest position has disappeared (although the account balance shows as if it is still there) - it is very alarming! Hope this can be addressed ASAP

Link to comment
  • 0
15 minutes ago, mjwade402 said:

has anyones positions returned after going missing? I am 3 positions short but the account value seems to be correct, just a little concerning.......

I've just tried logging in, and it seems that all my positions are showing at the moment. Though whether or not they stay that way is another question. But yes, the frequency of these 'glitches' lately isn't the best for customer confidence.

Link to comment
  • 0

I called the helpdesk today. The guy on the other end of the phone said the last four calls he'd had were for the same thing, but, given it was Sunday morning, there wasn't anyone around to look after it. He did confirm that all positions are showing in their system, and he seemed to be able to quickly identify which I couldn't see on my screen. So, they're aware of something wrong. I think the thing I don't like the most, besides the error, is just the lack of communication. Why not a tweet, an email, a message that says 'hey, we're aware something's wrong and we're working to fix it'? How hard is that. Pretty standard practice for any web-based business.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • image.png

  • Posts

    • Crypto traders seeking a platform to showcase there trading prowess and potential can look no further. The KCGI trading contest is a prestigious event that has already seen some mind-blowing performances, with top traders raking in substantial prizes. The leaderboard speaks for itself – the top-ranked trader, "BGUSER-RU39NCBC" from team "It'sit," bagged a whopping $90,000 reward for their exceptional 1643.15% Individual PnL. But it's not just about the top spot. Traders ranking second and third have also secured impressive payouts of $54,000 and $36,000, respectively, proving that this contest is a goldmine for skilled traders. Beyond the financial rewards, the exchange KCGI trading contest offers a unique opportunity to put your trading strategies to the ultimate test against some of the best minds in the crypto trading arena. It's a chance to showcase your skills, gain recognition, and potentially elevate your reputation within the community. So, what are you waiting for, traders? It's time to step up your game and join the KCGI trading contest on Bitget. Whether you're a seasoned pro or a rising talent, this is your chance to compete, learn, and potentially secure life-changing rewards. The leaderboard is constantly evolving, and the competition is fierce. Join the action, sharpen your skills, and let your trading prowess shine. Who knows, you might just be the next big name on the  KCGI trading contest leaderboard!
    • Wheat Elliott Wave Analysis Function - Counter Trend Mode - Corrective Structure -Zigzag for wave (B) Position - Wave A of (B) Direction - Wave A is still in play Details -  Wave A of (B) is about to complete and thus, we should see a bullish correction for wave B soon. Wheat prices are currently retreating, but as long as they do not breach the March 2024 low, there is a significant chance that the recovery from March will continue. The long-term trend remains bearish, and the current recovery phase is retracing this trend and may extend much higher.   Daily Chart Analysis: On the daily chart, the bearish trend that extended from March 2022 to March 2024 completed an impulse wave structure. From the low of 523’4 in March 2024, a bullish correction began as expected. The initial response off 523’4 completed an impulse rally, indicating that this corrective phase could evolve into either a zigzag or a double zigzag structure. Thus, we expect at least a zigzag pattern composed of waves (A), (B), and (C). The surge from the March 2024 low completed wave (A) with an impulse, and the price is now correcting this in wave (B). After the completion of wave (B), we should see another leg higher in wave (C). This is the minimum expectation for the current recovery phase in Wheat.   H4 Chart Analysis: The H4 chart focuses on wave (B). The decline from the wave (A) top at 720’4 completed an impulse. A pullback for wave (B) is expected to be a corrective structure. However, the decline so far has completed an impulse wave, which could now be labeled as wave A of (B). This suggests that wave (B) should continue its formation in the near term. It is likely that wave (B) will take the form of another zigzag pattern (A-B-C), as long as the 523’6 low is not breached. If this level is breached, it would imply that the long-term bullish correction has either completed very shallowly, or a more complex scenario must be considered to better understand the situation.   Summary: Wheat prices are retreating but as long as the March 2024 low of 523’4 remains intact, the recovery from March is likely to continue. The long-term trend is bearish, and the current recovery is a retracement of this trend, which may extend much higher.    On the daily chart, the bearish impulse wave from March 2022 to March 2024 completed at 523’4, initiating a bullish correction. The initial rally completed wave (A) with an impulse, and the price is now correcting this in wave (B). We expect at least a zigzag pattern (A-B-C) for this corrective phase.   On the H4 chart, the decline from wave (A) at 720’4 completed an impulse, which is likely wave A of (B). Wave (B) should continue forming, likely as a zigzag pattern, as long as the 523’6 low is not breached. If the low is breached, it would indicate that the long-term bullish correction is either complete or a more complex scenario needs to be considered to accurately read the market conditions. Technical Analyst : Sanmi Adeagbo Source : Tradinglounge.com get trial here!  
    • DAX (Germany) Elliott Wave Analysis Trading Lounge Day Chart DAX (Germany) Elliott Wave Technical Analysis FUNCTION: Trend MODE: corrective STRUCTURE:orange wave 4 POSITION:navy blue wave 3 DIRECTION NEXT HIGHER DEGREES: orange wave 5 DETAILS After orange wave 3 now orange wave 4 of navy blue wave 3 still is in play and looking near to end. Wave Cancel invalid level: 16997.26. The DAX Germany Elliott Wave analysis on the day chart provides insights into the current market trend using a corrective mode. The focus is on the structure and progression of the waves within the Elliott Wave framework. The analysis identifies the structure as orange wave 4, which is positioned within the larger navy blue wave 3.   The function of this analysis is to track the ongoing trend in the DAX market, currently characterized by a corrective phase. The corrective mode indicates a temporary counter-trend movement that interrupts the primary trend direction, typical in Elliott Wave theory. This corrective phase is part of the broader navy blue wave 3.   The direction for the next higher degrees is identified as orange wave 5. This suggests that once the corrective phase of orange wave 4 concludes, the market is expected to resume its upward trend into orange wave 5, continuing the larger impulsive movement within navy blue wave 3.   The detailed analysis reveals that after completing orange wave 3, the market has entered orange wave 4 of navy blue wave 3. This corrective wave is still in play but appears to be nearing its end. The conclusion of orange wave 4 will likely mark the transition to the next impulsive phase, orange wave 5, within the ongoing trend.   A critical aspect of this analysis is the wave cancel invalid level, set at 16997.26. This level serves as an essential benchmark for validating the current wave structure. If the market price drops below this level, it would invalidate the current wave count, necessitating a reevaluation of the Elliott Wave analysis and potentially altering the market outlook.   In summary, the DAX Germany day chart analysis indicates that the market is currently in a corrective phase within orange wave 4, which is part of the larger navy blue wave 3. With the completion of orange wave 3, the market has transitioned into the corrective phase of orange wave 4, which is nearing its end. The wave cancel invalid level at 16997.26 is crucial for confirming the current wave count and guiding future market expectations based on Elliott Wave principles.   DAX (Germany) Elliott Wave Analysis Trading Lounge Weekly Chart, DAX (Germany) Elliott Wave Technical Analysis FUNCTION: Trend MODE: corrective STRUCTURE:orange wave 4 POSITION:navy blue wave 3 DIRECTION NEXT HIGHER DEGREES: orange wave 5 DETAILS After orange wave 3 now orange wave 4 of navy blue wave 3 still is in play and looking near to end. Wave Cancel invalid level: 16944.47.   The DAX Germany Elliott Wave analysis on the weekly chart provides a detailed view of the market trend, applying the principles of Elliott Wave theory in a corrective mode. The structure under focus is orange wave 4, positioned within the larger navy blue wave 3. The function of this analysis is to monitor the ongoing market trend, which is currently experiencing a corrective phase.   In Elliott Wave terms, a corrective mode indicates a temporary pause or counter-trend movement that interrupts the primary trend direction. Here, the primary trend is navy blue wave 3, and the market is currently navigating through the corrective phase of orange wave 4.   The next higher degree direction is identified as orange wave 5, suggesting that once the corrective phase of orange wave 4 concludes, the market is anticipated to resume its upward trend, moving into orange wave 5. This would continue the impulsive movement within the broader navy blue wave 3.   The analysis details that after completing orange wave 3, the market has now entered orange wave 4 of navy blue wave 3. This corrective wave is still active but appears to be nearing its end. Once orange wave 4 concludes, the market is expected to transition into the next impulsive phase, orange wave 5, in alignment with the ongoing trend.   A critical element of this analysis is the wave cancel invalid level, set at 16944.47. This level acts as a vital benchmark for confirming the current wave structure. If the market price drops below this level, it would invalidate the existing wave count, necessitating a re-evaluation of the Elliott Wave analysis and potentially altering the market outlook.   In summary, the DAX Germany weekly chart analysis indicates that the market is currently in a corrective phase within orange wave 4, which is part of the larger navy blue wave 3. After completing orange wave 3, the market has transitioned into the corrective phase of orange wave 4, which is nearing its end. The wave cancel invalid level at 16944.47 is crucial for validating the current wave count and guiding future market expectations based on Elliott Wave principles.   Technical Analyst : Malik Awais Source : Tradinglounge.com get trial 6!  
×
×
  • Create New...
us