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Push notifications


Guest Janner

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Guest Janner

Is anybody else receiving push notifications on their mobile informing them that a particular stock/commodity/index is up by x%?

 

I am not aware that I asked for this information and am finding it very irritating (as well as using my data allowance). 

 

I have opted in to push notifications for when positions I have set up are automatically opened or closed and for price alerts that I have set up for myself. 

 

I accept some people may welcome this service but not all of us do.  Anyone know how to turn this annoying new "advice service" off?!!

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Guest FoxTrader

hi Janner - go to "my account" tab and select "settings" from the options in the window that displays. The second heading under "settings" is "notifications" - if you click there it brings up your preferences, just "un tick" the boxes you don't want. When finished, remember to click the green "set preferences" box

 

Happy days

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Hi,

 

This is a new type of push notification we have been working on, which alerts you if a market in your watchlist has moved a certain threshold, with a maximum of one alert per week overall. We actually have disabled them for the moment as there were some functionality issues which we're currently making improvements to. You will always be able to manage your notification settings through the platform and I will pass on all your feedback comments to our team developing these notifications.  

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Hi,

Could someone give me a steer how you turn these notifications off on the IG iPhone app - I can't seem to locate the right screen on the latest app.  I just want notifications for alerts that I manually set and not random alerts (i.e. for major moves up or down on a market that may or may not be on one of my watchlists).


Thanks

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Guest lasmiveni

I've the same problem, I receive these annoying alerts every time a certain market is up/down by a certain % and I want to be notified only when positions are automatically opened.

I asked for IG support and they answered to check all those settings I've already checked and disabled on both old/new platform, without success:

Account –› Settings –› Notifications

Calendar –› MacroEconomic events

 

I then asked if those alerts are related to the markets that are on my watchlist

and I got an other vague and pointless answer:

It's not possible to target alerts better.

 

So what's the point of those alerts?

The obvious answer at this point would be:

to encourage clients to operate more!

 

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