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cannot buy to open reached internal product limit


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What's going on? I haven't been able to open any crypto position for the past 3 days because it says "we've reached our internal product limit". This doesn't give me any confidence with my funds in an IG account. Please explain?

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2 hours ago, cheryl said:

What's going on? I haven't been able to open any crypto position for the past 3 days because it says "we've reached our internal product limit". This doesn't give me any confidence with my funds in an IG account. Please explain?

It's IG's own risk management triggered when too many clients are on one side of the trade and IG can no longer hedge the excess.

Edited by Caseynotes
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  • 8 months later...
On 03/03/2021 at 09:53, Caseynotes said:

It's IG's own risk management triggered when too many clients are on one side of the trade and IG can no longer hedge the excess.

How do I know whether you have an 'internal product limit' on a particular product before I try to open a position? Where are your current 'internal product limits' published? This must be completely transparent. Thank you

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1 hour ago, Alexey said:

How do I know whether you have an 'internal product limit' on a particular product before I try to open a position? Where are your current 'internal product limits' published? This must be completely transparent. Thank you

Hi @Alexey,

You can find information on the market on the deal ticket > info tab > Other:
image.png

All the best - Arvin

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