Jump to content
  • 0

Suggestions for improvements


BigDeal

Question

 

There are numerous, and quite regular requests from users of IG services for improvements / feature inclusions etc...and rightly so. After all it's the customer who should know what the want best of all,   but I wonder how many actually get appraised? 

I have been a client of IG since 2003 and have made many suggestions over the years.  How many do I think have been implemented?  Maybe one.   

Now I appreciate that a business is not going to change something when only one individual wants that, but there are many responses from the IG admin team stating they will forward suggestions. Do they? I've never received any feedback on anything I've proposed, although I think all of the things I've suggested are realistic and not difficult to do.

I think it would be really useful if there could be a suggestion database of some sort, which could be populated by a proposer, and then voted on by other users of the site.  If enough votes are cast, then IG could have a serious look at it, perhaps consulting with the proposer on how they want it to look.   The spreadsheet could then be updated with IG's comments  ie whether and when it will be implemented, or if not a short reason why it can't.

What do you think?  

 

 

 

Link to comment

1 answer to this question

Recommended Posts

  • 0
14 hours ago, BigDeal said:

 

There are numerous, and quite regular requests from users of IG services for improvements / feature inclusions etc...and rightly so. After all it's the customer who should know what the want best of all,   but I wonder how many actually get appraised? 

I have been a client of IG since 2003 and have made many suggestions over the years.  How many do I think have been implemented?  Maybe one.   

Now I appreciate that a business is not going to change something when only one individual wants that, but there are many responses from the IG admin team stating they will forward suggestions. Do they? I've never received any feedback on anything I've proposed, although I think all of the things I've suggested are realistic and not difficult to do.

I think it would be really useful if there could be a suggestion database of some sort, which could be populated by a proposer, and then voted on by other users of the site.  If enough votes are cast, then IG could have a serious look at it, perhaps consulting with the proposer on how they want it to look.   The spreadsheet could then be updated with IG's comments  ie whether and when it will be implemented, or if not a short reason why it can't.

What do you think?  

 

 

 

Hi @BigDeal,

Thank you for your suggestion, we are forwarding all the feedback and suggestions on a daily basis to the relevant department to improve our customers experience. Some of the projects we are working on take a lot of time before they can go live. 
It is a good idea to have a space for the client to share their thoughts on how to improve the platform because your are the end users. 
We do have this forum available https://community.ig.com/forums/forum/14-feedback-and-suggestions/ to share your ideas. 
The poll idea is something we are thinking about.

Thank you - Arvin

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • image.png

  • Posts

    • Sometime one way to avoid touching one's PF is to participate in these kind of event to earn some passive income and perharps use some the proceeds to invest more. I am not quite friendly with bot but will refer it to friend with a trading community where i also get signals. I will appreciate you also share the link to the announcement for more details
    • Despite the fact that i have my reservation on some meme coin; i feel attention could tilting towards BNB chain meme coins. HODL was bullish yesterday upon launch and i may also look into CATA for some market analysis and possible entry cos missing out on most of the Solana chain meme can not repeat itself again haha.
    • I still beleive Pepe is still a strong competitor for shib and after Doge they should be among the few meme coin to hodl but would appreciate your analysis on HODL a new meme coin on BNB chain that has hugely pumped yesterday on Pancakeswap and Bitget. Its mainnet launch and initial listing was also yesterday.
×
×
  • Create New...
us