Dealing US stock (W-8BEN)

[jackpiratuk]

Hi

I filled the form for dealing US stock, can do it till december 2024 but when can try to deal Tudor Gold Co my order is rejected. can you please help ?

Thank You

 

[CharlotteIG]

34 minutes ago, jackpiratuk said:

Hi

I filled the form for dealing US stock, can do it till december 2024 but when can try to deal Tudor Gold Co my order is rejected. can you please help ?

Thank You

 

Hey @jackpiratuk, 

If you filled in the US stock for there's no reason you shouldn't be able to place the trade if there are sufficient funds on your account. 

If you're not sure why it rejected you can reach out to us so our client facing team can check your account. 

what was your order size? I can calculate the amount you need on the account to open it for you to see if that was a factor but you're best to call/ live chat us for an instant response. 

All the best 

 

[jackpiratuk]

Hi

It was done on my demo account. I want to make sure I can do a deal before I deposit real money to my real account.

[ArvinIG]

9 hours ago, jackpiratuk said:

Hi

It was done on my demo account. I want to make sure I can do a deal before I deposit real money to my real account.

Hi @jackpiratuk,
Could you please provide more information on the rejection message that you are getting? You can upload a screenshot that would be useful.

Tudor Gold Corporation is available on our platform:

As you can see you can't attached a guaranteed stop to this positions this might be the reason of rejection.

All the best - Arvin