Not received Dividends

[NeilBeaney]

Hi,

Can you explain why I have not received all my dividends on the funds I have purchased?

I purchased the following funds on these dates, all before the last Ex dividend date (and I still hold them). yet I have not received several that were due to be paid on the 31st August and 1st September?

Purchase date	Symbol	Purchased	Qty
19/05/2021	ACP	Aberdeen Income Credit Strategies Fund	245
20/05/2021	PSEC	Prospect Capital Corporation	342
20/05/2021	DX	Dynex Capital Inc.	72
20/05/2021	DX	Dynex Capital Inc.	71
14/06/2021	ACP	Aberdeen Income Credit Strategies Fund	258
19/07/2021	PSEC	Prospect Capital Corporation	176
19/07/2021	SBR	Sabine Royality Trust	72
19/07/2021	DX	Dynex Capital Inc.	79

 

Received 

01/09/21 DEPO Dynex Capital Inc DIVIDEND 151@0.13 converted at 0.7220715 £12.05

31/08/21 DEPO Sabine Royalty Trust DIVIDEND 72@0.222691 Converted at 0.72173780 £11.57

19/08/21 DEPO Prospect Capital Corp DIVIDEND 342@0.06 converted at 0.727345 £12.69

 

[AndaIG]

Hi @NeilBeaney

Thanks for the query

Please note that the dividend for Prospect, Sabine and Dynex was paid on the 19th Aug, 31st Aug and 1st Sep respectively. What was missing was the Aberdeen dividend which has been settled today. Should you require further clarity please contact helpdesk.uk@ig.com. 

Thanks 

Anda

[NeilBeaney]

20 minutes ago, AndaIG said:

Hi @NeilBeaney

Thanks for the query

Please note that the dividend for Prospect, Sabine and Dynex was paid on the 19th Aug, 31st Aug and 1st Sep respectively. What was missing was the Aberdeen dividend which has been settled today. Should you require further clarity please contact helpdesk.uk@ig.com. 

Thanks 

Anda

Hi Anda,

 

I am not sure that is correct. if you look at the number of shares I have purchased vs the number dividends have been paid out on. I have not received dividends for the following:

 

Aberdeen - 245 Shares + 258 shares - As you stated these have not been paid yet. 

But also, what about these:

PSEC - 176 Shares purchased for which I have not received a dividend (342 shares dividend paid)

DX - 71 Shares for which I have not received a dividend (151 shares dividend paid)

 

From my records I am sure I purchased them before the ex dividend date.

 

Regards

 

Neil 

 

[ArvinIG]

13 hours ago, NeilBeaney said:

Hi Anda,

 

I am not sure that is correct. if you look at the number of shares I have purchased vs the number dividends have been paid out on. I have not received dividends for the following:

 

Aberdeen - 245 Shares + 258 shares - As you stated these have not been paid yet. 

But also, what about these:

PSEC - 176 Shares purchased for which I have not received a dividend (342 shares dividend paid)

DX - 71 Shares for which I have not received a dividend (151 shares dividend paid)

 

From my records I am sure I purchased them before the ex dividend date.

 

Regards

 

Neil 

 

Hi @NeilBeaney,

Please reach out to  helpdesk.uk@ig.com, they will be able to forward your query to the Corporate Action team to adjust any dividends payments that are missing.

Thank you - Arvin