transaction fee

[amilio]

I  placed an order for 300 shares I was filed 27 but charged the full price ... . why was I charged full price if only I got less than 10% of my order   

HOW AM I GOING TO RECOVER THE MONEY .

[ArvinIG]

On 24/09/2021 at 21:53, amilio said:

I  placed an order for 300 shares I was filed 27 but charged the full price ... . why was I charged full price if only I got less than 10% of my order   

HOW AM I GOING TO RECOVER THE MONEY .

Hi @amilio,

Do you mean you were charged 300 times the share price or the commission?

If you are referring to the commission it is per trade regardless of the value even partial fill. If you were charged for 300 shares, please reach out to helpdesk.uk@ig.com to be corrected.

All the best - Arvin