Jump to content
  • 0

Demo account not loading


NathanT

Question

For the past week, I have been unable to open my demo account. It appears to get stuck loading but doesn't appear to have the issue loading a live account. Does anyone know a fix for this? or Is this a known issue?

Link to comment

9 answers to this question

Recommended Posts

  • 0
On 13/02/2023 at 08:48, NathanT said:

For the past week, I have been unable to open my demo account. It appears to get stuck loading but doesn't appear to have the issue loading a live account. Does anyone know a fix for this? or Is this a known issue?

Hi @NathanT and @BirteBU

Could you please confirm if the issue is still ongoing on your end? We had maintenance this past weekend which might have affected the platform. 

All the best, OfentseIG

Link to comment
  • 0

Me too, I opened an account on Feb 10, it is confirmed on Feb 14. Since the beginning I tried several time to open a demo account .

It just stuck ...  nothings can be continued.

 

Also I tried to fund my account, it was a WISE transfer and confirmed paid / received, but not credited . How long will it take for this process ? 

image.thumb.png.bb165faa4578dabf794b81a868701e76.png

Link to comment
  • 0
On 16/02/2023 at 12:53, mrpek said:

mine not . no reaction by clicking the CREATE button

 

 

On 17/02/2023 at 16:54, NathanT said:

I am still having the same issue

 

2 minutes ago, TheKraken said:

Hello My Demo Account is not opening just like these people. Hard to practice with no access. Please help 

Hi @mrpek, @NathanT and @TheKraken

Please kindly contact the helpdesk and we will be able to assist you.

Send an email to helpdesk.uk@ig.com

 

All the best - MongiIG

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • General Statistics

    • Total Topics
      23,076
    • Total Posts
      95,532
    • Total Members
      43,696
    • Most Online
      7,522
      10/06/21 10:53

    Newest Member
    jimipop
    Joined 04/10/23 17:01
  • Posts

    • Summary: Still expecting another low for indices, the current move up part of a corrective rally. Normally I look for indices lead from stocks, however some stocks are displaying strength and some weakness so this mix bag is showing up in the Nasdaq 100 pattern as a probable wave four triangle at the current low. Trading Strategies: Nil Video Chapters 00:00 SP 500 (SPX)  05:02 NASDAQ (NDX) 08:26 Russell 2000 (RUT) 10:43 DAX 40 (DAX) 16:07 FTSE 100 UKX (UK100) 22:15 ASX 200 (XJO) 38:47 End Analyst Peter Mathers TradingLounge™ Australian Financial Services Licence - AFSL 317817 Source: tradinglounge com   Access Trial  
    • A lot of transformation is happening to BNB at the moment with the integration of bitcoin lightning network and Optimism especially with opBNB birth but that has not reflected in users confidence primarily because of the many negativities surrounding the platforms operations in North America and Australia. BGB on the other is gaining traction and value because a lot of investment is going into the development of the ecosystem recently with the injection of $100M and also improved partnership deals
    • I know we still have a lot to do to attract massive crypto adoption but steps like those taken by Binance and bitget in the wake of what happened to FTX is commendable in righting the wrongs of the lapses and loopholes that exist pre-FTX saga. But more still needs to be done to restore confidence to the level it was pre-2020 bear market like consistent regulatory framework and regular security updates by crypto platforms
×
×
  • Create New...
us