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Demo account prorealtime


Varma

Question

I activated prorealtime for my demo account around three months back and it suddenly disappeared now from my demo account. I tried to activate the same by going to settings section but it is throwing an error.

'Server errorAn error occurred while activating ProRealTime. Please try later.

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On 17/02/2023 at 17:13, Varma said:

I activated prorealtime for my demo account around three months back and it suddenly disappeared now from my demo account. I tried to activate the same by going to settings section but it is throwing an error.

'Server errorAn error occurred while activating ProRealTime. Please try later.

Hi @Varma

Please kindly contact the helpdesk and we will be able to assist you.

helpdesk.uk@ig.com

 

All the best - MongiIG

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