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Volume on MT4


Caseynotes

Question

There is a problem with the volume bars on the MT4 FTSE chart. The 8:00 am opening bar is always a green spike bar, never red (even on a large red candle).

The new platform shows a red bar when appropriate as in the pic of today's 15 min chart.

 

Also note missing 16:30 spike from the MT4, so the main problem is on market open and close bars.

 

The feed must be different because the values and colours differ for many of the bars, but the opening bar being always green is a trap for the unwary. Any chance of a fix? 

 

mt41.PNG

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Hi ,

 

The volume bars on our web trading platform uses the color of the corresponding price candle so if the price candle is red the volume bar will be red. In MT4 the volume bar color is determined by whether the previous bar was higher or lower, if the previous bar was higher then the next bar will be red.

 

The values differing between MT4 and the IG platform could be due to a delayed feed,  on Mt4 it would not be as quick to update as it would be on our web platform. Do you generally experience a difference in the amount on the last candle only?

 

Thanks

Anton

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Hi ,  thanks for the reply, the reason for the colour diff is useful to know.

On the daily chart the value difference is less pronounced and occasional such as 14 bars back one platform has a small red while the other has a med green. In the 15 min FTSE pic (first post) the historic values are very different throughout the day and the week.

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    • Hi @sastheman45 Thank you for reaching out. We are investigating this. Our IT specialists are duplicating this on our platform to check if we can fix this on your end. We will send you an update shortly. Thanks, O.D
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